NetXMS
Network monitoring software
Monitoring software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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€3,800 per year
Free TrialFree version
Small
Medium
Large
- Manufacturing
- Agriculture, fishing, and forestry
- Construction
What is NetXMS
NetXMS is an open-source network and infrastructure monitoring platform used to discover devices, collect metrics, and generate alerts across networks, servers, and applications. It targets IT operations teams that need on-premises monitoring with support for common protocols such as SNMP and agent-based data collection. The product includes a server component, a database backend, and client interfaces for configuration, dashboards, and event management. It is typically deployed in self-managed environments where teams want control over data storage and customization.
Broad protocol and agent support
NetXMS supports common monitoring methods such as SNMP polling/traps and agent-based collection for hosts. This makes it suitable for mixed environments with network devices and servers. It can consolidate multiple data sources into a single event and alerting workflow. For organizations standardizing on open protocols, this reduces dependency on proprietary collectors.
On-premises, self-managed deployment
NetXMS is designed for self-hosted operation, with the monitoring server and database running in the customer environment. This can fit teams with data residency requirements or restricted outbound connectivity. It also allows administrators to control retention, backups, and access policies directly. The architecture supports scaling by sizing server and database resources to the monitoring load.
Integrated alerting and event handling
The platform includes event processing, alerting rules, and notification mechanisms to route issues to operators. It supports correlating incoming events with monitored objects to reduce manual triage. Dashboards and views help operators track current status and historical trends. This provides a unified workflow compared with using separate tools for collection and alerting.
Higher operational overhead
Because NetXMS is self-hosted, teams must manage upgrades, backups, database maintenance, and monitoring of the monitoring system itself. This can be more time-consuming than using a fully managed monitoring service. Capacity planning (polling intervals, retention, database sizing) becomes the customer’s responsibility. Smaller teams may find the ongoing administration burdensome.
UI and workflow learning curve
Configuration concepts (templates, discovery, event processing rules) can require time to learn and standardize. Organizations may need to invest in internal documentation and runbooks to ensure consistent operations. Compared with tools that emphasize guided setup and opinionated defaults, initial time-to-value can be longer. This is more noticeable in environments with many device types and custom checks.
Ecosystem and integrations vary
Out-of-the-box integrations for ticketing, incident response, and cloud-native services may be less extensive than platforms built around large integration marketplaces. Teams may need to rely on scripts, APIs, or custom connectors for certain workflows. This can increase implementation effort for end-to-end observability and ITSM alignment. Integration depth often depends on the specific systems in use.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | €3,800 per year | Guaranteed response time: 2 business days; 10 cases/year; supports latest stable edition; online chat & email support; precompiled binaries for supported platforms; supported OS list included on vendor site. |
| Standard | €580 per month (or €6,500 per year) | Guaranteed response time: 1 business day; unlimited cases; supports stable versions released within last 12 months; online chat, email, and technical telephone support during business hours; precompiled binaries. |
| Premium | €1,150 per month (or €12,500 per year) | Guaranteed response time: 4 business hours; unlimited cases; supports stable versions released within last 24 months; includes remote assistance, phone support, precompiled binaries. |
| NetXMS Enterprise Edition | Custom pricing | Enterprise-grade solution for high-volume businesses; includes Standard support package; contact sales for a customized offer. |
Additional paid services (vendor site):
- Training & certification: Basic course (2 days) — €800 per person; Advanced course (3 days) — €1,300 per person; Customized course (up to 5 days) — €1,500 per person; combined Basic+Advanced discounted offer — €1,785 per person (15% discount).
Seller details
Raden Solutions
Riga, Latvia
2003
Private
https://www.netxms.org/
https://www.linkedin.com/company/raden-solutions
