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Uptime.com

Website monitoring software
IT alerting software
Monitoring software
Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$9 per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Real estate and property management
  2. Construction
  3. Agriculture, fishing, and forestry

What is Uptime.com

Uptime.com is a SaaS platform for monitoring website and API availability and performance using synthetic checks from multiple locations. It is used by IT operations, DevOps, and support teams to detect outages, validate uptime/SLA targets, and route alerts to on-call responders. The product combines HTTP(S), keyword, transaction, and SSL/domain checks with alerting integrations and status pages. It focuses on external monitoring rather than deep application tracing or code-level error diagnostics.

pros

Broad synthetic check coverage

Uptime.com supports common external monitoring methods such as HTTP(S) checks, keyword/content validation, multi-step transaction monitoring, and certificate/domain expiration checks. This helps teams detect both hard downtime and functional regressions (for example, login or checkout failures) that simple ping checks miss. Multi-location testing supports distinguishing local ISP issues from broader incidents.

Flexible alerting integrations

The platform provides configurable alert rules and escalation workflows to route incidents to the right responders. It integrates with common notification and incident-response channels (for example, chat tools, email/SMS, and webhooks) to fit existing on-call processes. This makes it suitable for organizations that need external monitoring to trigger operational response without adopting a full observability suite.

Status page and reporting

Uptime.com includes status pages and uptime reporting to communicate service health to internal stakeholders or customers. Historical reporting supports SLA tracking and post-incident review using measured availability and response-time data. These features reduce the need to assemble separate tooling for customer-facing incident communication.

cons

Limited deep observability

Uptime.com primarily measures services from the outside via synthetic checks. It does not replace application performance monitoring, distributed tracing, or code-level error tracking that engineering teams use to diagnose root causes inside services. Organizations often need additional tooling for metrics, logs, traces, and exception analysis.

Synthetic checks can be brittle

Transaction and content checks can require ongoing maintenance when UI flows, authentication, or page structure changes. False positives can occur due to third-party dependencies, bot protections, or regional network variability. Teams typically need tuning (timeouts, retries, locations, and alert thresholds) to balance sensitivity and noise.

Less suited for complex estates

For large environments with many microservices and dynamic infrastructure, external checks alone may not provide enough coverage or context to prioritize incidents. Correlating incidents across many endpoints can require additional process or tooling beyond basic alert grouping. Organizations with strict compliance or data residency requirements may also need to validate where monitoring data is collected and stored.

Plan & Pricing

Pricing model: Flexible subscription / usage-based (subscription calculator — choose quantities of Basic and Advanced checks and add‑ons such as RUM, Status Pages, Probe Server Locations). Free tier/trial: 14‑day free trial (no credit card required). Example costs: Website Monitoring – starting at $9 per month (annual example shown as $108/yr on the pricing page). Add-ons / Modules: Status Pages, Real User Monitoring (RUM), Probe Server Locations and other add‑ons are available and priced via the subscription calculator (no public flat rates for these add‑ons shown on the pricing landing page). Discounts / Guarantees: Save ~20% with yearly billing; 30‑day money‑back guarantee for new users. Notes: The vendor moved to a flexible subscription model (replacing legacy Starter/Essential/Premium presets); detailed allocations and exact pricing are determined by selections in the subscription calculator on the official pricing page.

Seller details

Uptime.com
Private
https://uptime.com/
https://x.com/uptimedotcom
https://www.linkedin.com/company/uptime-com/

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