AnyDesk
Remote desktop software
Remote support software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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€23.12 per month
Free Trial unavailable
Free version
Small
Medium
Large
- Agriculture, fishing, and forestry
- Construction
- Retail and wholesale
What is AnyDesk
AnyDesk is a remote desktop and remote support application used to access and control computers and mobile devices over the internet or local networks. It is used by IT support teams for attended and unattended support, and by individuals and businesses for remote work access to desktops and servers. The product includes cross-platform clients, file transfer, session recording, and permission controls, with deployment options that can include on-premises components for some editions. It differentiates through a lightweight client footprint and a focus on interactive remote control performance on varied network conditions.
Cross-platform remote access
AnyDesk provides clients for major desktop operating systems and supports remote control scenarios across mixed environments. This helps IT teams standardize on one tool for Windows, macOS, Linux, and mobile endpoints. It also supports both attended sessions (ad-hoc support) and unattended access (persistent endpoints), which fits common help desk and remote work workflows.
Lightweight deployment options
The software offers a small client that can be run without a full installation in some scenarios, which can simplify ad-hoc support. For managed environments, it supports installer-based deployment and configuration to align with IT policies. This flexibility is useful when supporting external users who may not have admin rights or when rolling out to fleets via software distribution tools.
Core support features included
AnyDesk includes practical remote support capabilities such as file transfer, clipboard sync, session permissions, and session recording (availability can vary by plan). These features cover common troubleshooting and documentation needs for IT service teams. It also supports address books/contacts and device management constructs that help organize endpoints at small-to-mid scale.
Plan features vary by edition
Capabilities such as advanced device management, centralized administration, and some security/management controls depend on the subscription tier and deployment model. This can require careful plan selection to match help desk requirements (e.g., multi-technician teams, compliance logging, or policy enforcement). Organizations may need to validate which features are included before standardizing.
Enterprise governance may require add-ons
Larger organizations often need deeper integrations for identity, conditional access, and endpoint governance beyond basic permission prompts. While AnyDesk provides security controls, some enterprise requirements (centralized policy, auditability, and integration breadth) may require additional components or higher-tier licensing. This can increase implementation effort compared with tools that bundle broader IT management capabilities.
Security perception and controls scrutiny
Remote access tools are frequently scrutinized due to misuse by scammers and attackers, so organizations may require stricter controls (allowlists, access policies, logging, and user training). AnyDesk deployments may need additional hardening steps and monitoring to meet internal security standards. This can add operational overhead, especially in regulated environments.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | €0 (Free for personal use) | Personal/non-commercial use only; limited feature set and support. |
| Solo | €23.12 per month (billed annually) | Professional single-user license; 1 licensed user; 1 connection (not scalable); 3 registered devices to connect from; up to 100 managed devices (Unattended Access); unlimited interactive connections; mobile platforms included. (Displayed on site as €28.90 with 20% off to €23.12). |
| Standard | €39.92 per month for 1 connection (billed annually) | Secure remote access for small teams; starts with 1 connection (scales up to 20 via add-on connections at €29.90 each per month, billed annually); team size up to 20 users; up to 500 managed devices (Unattended Access); user management in my.anydesk; custom-branded client generator; file transfer, session recording & privacy mode; mobile device platforms included. |
| Advanced | €86.32 per month for 2 connections (each at €43.16) (billed annually) | Comprehensive solution for IT & technical support; starts with 2 concurrent connections (scales up to 50 via add-on connections at €29.90 each per month, billed annually); team size up to 100 users; up to 1000 managed devices; advanced user & role management; command-line interface; mass deployment (MSI); Windows Group Policy support; phone support; includes all Standard features. |
| Ultimate | Contact us / Personalized quote | Fully customizable (Cloud or On‑premises); starts with 5 licensed users; organization-size scalable; starts with 2000 managed devices; Single Sign-On (SSO); Custom Namespace; CRM/ITSM integrations; remote support module; dedicated support team; contact sales for pricing. |
Notes: All prices shown on the official AnyDesk pricing page are exclusive of VAT. Subscriptions are offered on an annual basis and billed annually. Add-on connections are listed at €29.90 each per month (billed annually) where applicable. Promotional/discounted prices may be shown on the site.
Seller details
AnyDesk Software GmbH
Stuttgart, Germany
2014
Private
https://anydesk.com
https://x.com/AnyDesk
https://www.linkedin.com/company/anydesk/
