RemotePC
Remote desktop software
Remote support software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$9.95 per year
Free TrialFree version
Small
Medium
Large
- Real estate and property management
- Retail and wholesale
- Healthcare and life sciences
What is RemotePC
RemotePC is a remote access and remote control product that lets users connect to Windows, macOS, and Linux computers over the internet for unattended access and file transfer. It targets individuals, small businesses, and IT teams that need to access office or home machines, provide basic remote assistance, or manage a small fleet of endpoints. The product includes always-on agent-based access, web and mobile access options, and common remote session tools such as file transfer, chat, and multi-monitor support. It is typically positioned as a cost-focused alternative for remote access rather than a full IT service management platform.
Cross-platform endpoint access
RemotePC supports remote connections to common desktop operating systems, including Windows and macOS, with Linux support for remote access use cases. It provides client apps plus browser-based access options, which helps when installing a full client is not possible. Mobile apps enable viewing and controlling remote computers from phones and tablets. This coverage fits mixed-device environments typical of small and mid-sized organizations.
Core remote session tools
The product includes standard remote-control capabilities such as file transfer, remote printing, session chat, and multi-monitor handling. It also supports always-on (unattended) access via an installed agent, which is important for routine administration and after-hours access. These features align with common requirements for remote desktop and basic remote support workflows. For many teams, this reduces the need for separate utilities for file movement and session coordination.
Simple deployment and administration
RemotePC is typically deployed by installing an agent on target machines and managing access through a web console. This model works well for small IT teams that need straightforward provisioning and user/device assignment. Centralized management features (such as device lists and access controls) support basic fleet oversight without requiring complex infrastructure. The setup is generally lighter than solutions that bundle broader endpoint management suites.
Limited enterprise-grade controls
Compared with more enterprise-oriented remote access and support suites, RemotePC may offer fewer advanced governance features such as deep role-based administration, granular policy frameworks, and extensive audit/reporting. Organizations with strict compliance requirements may need to validate logging, retention, and administrative segregation capabilities. Larger deployments may also require more mature device lifecycle and configuration tooling. These gaps can matter for regulated industries and large IT departments.
Not a full IT platform
RemotePC focuses on remote access and basic support rather than providing integrated ticketing, RMM, or broader endpoint management functions. Teams that want remote control tightly coupled with service desk workflows may need additional systems. This can increase operational overhead when technicians must switch between tools. It is better suited to straightforward remote access scenarios than end-to-end IT operations.
Support workflow depth varies
While it supports remote assistance, RemotePC is not always optimized for high-volume helpdesk use cases that require advanced technician features (for example, sophisticated session routing, queuing, and customer-facing support workflows). Some organizations may find limitations in branding, session management, or integrations needed for mature support operations. Buyers should confirm capabilities for attended support, consent prompts, and session recording if required. These needs are more common in dedicated remote support products.
Plan & Pricing
| Plan / Product | Price (regular) | Promotional / First-year price | Monthly option (if shown) | Key features & notes |
|---|---|---|---|---|
| Consumer (1 computer) | $29.50 / year | $22.12 (first year) — $44.25 for 2 years (2-year promo shown) | $1.95 / month | One-user license, access 1 computer; unlimited remote access (PC/Mac/Linux), file transfer, remote printing, session recording, 7-day free trial (no credit card). Site also states a permanently free personal-use tier with limited functionality. Overages and add-ons apply (see notes). |
| SOHO (access 10 computers) | $99.50 / year | $74.62 (first year) — $149.25 for 2 years | $9.95 / month | Unlimited user licenses, access to 10 computers; same core remote features as Consumer; 7-day free trial. |
| Team (access 50 computers) | $299.50 / year | $224.62 (first year) — $449.25 for 2 years | $29.95 / month | Unlimited user licenses, access to 50 computers; adds team/organization features, 7-day free trial. |
| Enterprise (access 100 computers) | $599.50 / year | $449.62 (first year) — $899.25 for 2 years | $59.95 / month | Unlimited user licenses, access to 100 computers; enterprise features (AD/SSO, group/org controls, Endpoint Cloud Backup as add-on), 7-day free trial. |
| HelpDesk (remote support product) | $99.50 / year (1 tech) — $249.50 / year (5 techs) — $499.50 / year (unlimited techs) | $9.95 (1 tech first year) — $24.95 (5 techs first year) — $49.95 (unlimited techs first year) | Not shown (annual pricing shown) | Remote support product with technicians-based tiers; session reporting/recording, AES-256 encryption, multi-session handling; 7-day free trial. |
Notes:
- Promotional pricing shown on site: “Get 25% off on your first year or get 50% off on your first year for a 2 year RemotePC plan.”
- Overage charges: $20 / computer / year for additional computers above subscribed plan (charged in full for the subscription period).
- RDP Connector add-on: $20 / computer / year (charged in full for the subscription period).
- Endpoint Cloud Backup and other enterprise add-ons are listed as optional features/add-ons on the site.
Seller details
IDrive Inc.
Calabasas, California, USA
1995
Private
https://www.remotepc.com/
https://x.com/IDriveBackup
https://www.linkedin.com/company/idrive/
