Ammyy
Remote desktop software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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₽67,700 per 100 computers
Free Trial unavailable
Free version
Small
Medium
Large
- Real estate and property management
- Construction
- Manufacturing
What is Ammyy
Ammyy (often referenced as Ammyy Admin) is a remote desktop software tool used to access and control Windows PCs over the internet for remote support and remote administration. It is typically used by small teams or individuals who need ad-hoc remote access without complex deployment. The product is known for lightweight operation and an ID-based connection workflow. It has also been associated with misuse in the broader market, which can affect trust, procurement, and endpoint security policies.
Lightweight, quick to run
Ammyy is commonly used as a small, portable executable that can be run without a heavy installation footprint. This can simplify one-off support sessions where the remote user is not comfortable installing software. It can be practical for environments where quick setup matters more than centralized management. This approach can reduce initial friction compared with more enterprise-oriented tools.
Simple ID-based connections
The product uses an ID/connection model that supports ad-hoc remote sessions without requiring VPN setup. This can be useful for helping external users where network conditions and router access are unknown. For basic remote control scenarios, the workflow is straightforward and requires limited configuration. It fits occasional remote support use cases better than managed fleet access.
Basic remote support features
Ammyy supports core remote desktop functions needed for troubleshooting, such as viewing and controlling the remote screen. It is often used for basic IT assistance and remote administration tasks on Windows endpoints. For small-scale usage, it can cover essential needs without additional modules. This can be sufficient when requirements do not include advanced service desk workflows.
Trust and reputation concerns
Ammyy Admin has been widely reported in security communities as being abused by scammers and malware operators, which can lead to blocks by security tools and heightened scrutiny by IT teams. Even if a legitimate user intends proper use, this reputation can create procurement and compliance hurdles. Some organizations may prohibit it via policy due to risk perception. This can reduce reliability for business-critical support operations.
Limited enterprise administration
Compared with more enterprise-focused remote support platforms, Ammyy typically offers fewer capabilities for centralized device management, role-based access controls, and audit-ready reporting. Organizations that need technician teams, session logging, and policy enforcement may find gaps. This can make it harder to standardize remote support across many endpoints. It is generally less suited to regulated environments requiring detailed governance.
Unclear vendor transparency
Publicly verifiable information about the vendor’s corporate structure, leadership, and official social presence is limited compared with larger vendors in this category. This can complicate due diligence for security reviews, vendor risk assessments, and long-term support expectations. Buyers may have difficulty validating support SLAs, data handling practices, and product roadmap. This is a practical limitation for mid-market and enterprise adoption.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | Free | Free for home use; may be limited (15–30 hours/month) when connecting via ID; direct IP connections for home have no time limits; limited concurrent connections (outgoing/incoming 2/1). |
| Starter | ₽67,700 per 100 computers | Stated price for Starter 100 PCs on official site; Starter may require direct IP (RU article states Starter allows IP-only connections); may be subject to access limits when using ID (15–30 hrs/month). Price reportedly includes support and updates (RU article: 3 years support). |
| Premium | ₽135,300 per 100 computers | Stated price for Premium 100 PCs on official site; provides unlimited Internet connections for PCs behind NAT (no time limits); concurrent sessions limited (sharing: 2, view/control: 4). |
| Corporate | ₽203,000 per 100 computers | Stated price for Corporate 100 PCs on official site; provides unlimited connections and concurrent sessions; suited for large organizations. |
Notes: Prices above are taken from Ammyy’s official Russian-language article on the vendor site which lists prices for 100-computer license bundles and per-employee per-month equivalents. The vendor’s Buy page uses a dynamic price selector and displays interactive pricing (USD) when functional; official license-type documentation also describes Free/Starter/Premium/Corporate feature differences and connection/time-limit rules.
