Axcient x360Cloud
Online backup software
SaaS backup software
Backup software
Data recovery software
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What is Axcient x360Cloud
Axcient x360Cloud is a SaaS backup and recovery product focused on protecting cloud productivity data, primarily for Microsoft 365. It is commonly used by managed service providers (MSPs) and IT teams to back up Exchange Online, OneDrive, SharePoint, and Teams data and to perform item-level restores for end users. The product emphasizes policy-based protection, self-service restore options, and multi-tenant administration for service providers managing multiple customer environments.
Purpose-built for Microsoft 365
x360Cloud targets Microsoft 365 workloads and supports granular recovery for common content types such as mail items, files, and SharePoint/Teams data. This focus aligns with organizations that need operational restores rather than general file sync. It fits MSP and IT backup workflows more directly than consumer-oriented sync-and-share tools.
Multi-tenant MSP administration
The platform provides centralized management designed for service providers supporting many customer tenants. It typically includes tenant-level separation, role-based access patterns, and policy-driven configuration to standardize protection across customers. This reduces the overhead compared with managing backups individually per tenant.
Restore workflows and auditing
x360Cloud is designed around recovery operations, including point-in-time restores and item-level recovery to original or alternate locations. It supports workflows that help IT validate what was restored and when, which is important for service delivery and incident response. These capabilities are more aligned with backup/recovery requirements than basic cloud storage services.
Dependent on SaaS APIs
Backup and restore performance and fidelity depend on Microsoft 365 APIs and service-side throttling. During large restores or tenant-wide operations, throughput can be constrained by API limits outside the vendor’s control. Feature availability can also lag when SaaS providers change APIs or data models.
Narrow workload coverage
x360Cloud is primarily focused on SaaS data protection (notably Microsoft 365) rather than broad endpoint, server, or VM backup. Organizations looking for a single platform to cover on-prem infrastructure and multiple cloud apps may need additional products. This can increase vendor and policy complexity across the environment.
MSP-oriented licensing fit
The product is commonly packaged for MSP delivery and multi-tenant operations, which may be less straightforward for single-tenant enterprises that want highly customized governance and reporting. Some organizations may prefer deeper integration with broader data management suites or unified backup platforms. Buyers should validate reporting, retention, and eDiscovery alignment with their internal compliance processes.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Custom / Quote-based (MSP partner pricing) | Contact Axcient Sales (pricing not published) | Flat-fee pooled storage included; billed per desktop or per server (no public per-user price). Pooled storage allowances: 3 TB per server, 300 GB per workstation; overage: $0.05 per GB beyond pooled allotment (per Axcient blog). Contact Sales / Request a Quote for exact rates and volume discounts. |
Seller details
Axcient, Inc.
Denver, Colorado, USA
2006
Private
https://axcient.com/
https://x.com/axcient
https://www.linkedin.com/company/axcient/
