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BackupAssist

Features
Ease of use
Ease of management
Quality of support
Affordability
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Pricing from
$12.00 per month
Free Trial
Free version unavailable
User corporate size
Small
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User industry
  1. Construction
  2. Agriculture, fishing, and forestry
  3. Accommodation and food services

What is BackupAssist

BackupAssist is a Windows Server backup and recovery application designed for small and midsize organizations that manage on-premises servers. It supports file/folder and application-aware backups (including Microsoft workloads) to local disk, network storage, tape, and selected cloud targets. The product focuses on guided setup, scheduling, and reporting for Windows environments, with optional add-ons for features such as ransomware detection and offsite replication.

pros

Windows Server–focused coverage

BackupAssist is built specifically for Windows Server environments and integrates with Microsoft technologies such as VSS to support application-consistent backups. This focus can simplify deployment for organizations that primarily run Windows-based infrastructure. It also aligns well with common SMB use cases like backing up file servers and Microsoft application servers.

Flexible backup destinations

The product supports multiple backup targets including local disks, NAS/network shares, tape, and cloud storage options. This flexibility helps organizations implement common 3-2-1 style backup designs without changing tools. It can also accommodate environments that still rely on tape for long-term retention or compliance.

Guided setup and reporting

BackupAssist provides wizard-driven configuration for backup jobs, schedules, and retention settings. It includes reporting and alerting to help administrators monitor job success and troubleshoot failures. This can reduce operational overhead compared with more complex enterprise platforms when requirements are straightforward.

cons

Primarily Windows-centric

BackupAssist is oriented around Windows Server and Microsoft application backup workflows. Organizations with significant Linux, Unix, or heterogeneous hypervisor estates may need additional tools to cover all systems. This can increase operational complexity compared with platforms designed for broad multi-OS coverage.

Limited enterprise-scale features

Compared with larger backup platforms in the same space, BackupAssist typically offers fewer advanced capabilities for large-scale environments (for example, extensive multi-tenant management, broad cloud-native workload coverage, or deep automation APIs). As environments grow, centralized governance and policy management may become harder to standardize. This can make it less suitable for MSP-style operations or large distributed enterprises.

Cloud and DR breadth varies

While it supports offsite and cloud targets, the breadth of integrated disaster recovery orchestration and cloud workload protection is more limited than solutions purpose-built for DRaaS or cloud-native backup. Organizations seeking automated failover/runbook-driven recovery may need complementary products or services. Cloud storage integration options and feature depth can also depend on the specific add-ons and supported providers.

Plan & Pricing

BackupAssist - Official pricing (from backupassist.com)

BackupAssist Classic (perpetual + BackupCare bundles)

Plan Price Key features & notes
Standalone perpetual licence $279 USD Windows Server backup & recovery perpetual software licence. (Perpetual, one-off purchase).
Perpetual + 12 months BackupCare $436 USD Perpetual licence + 12 months BackupCare (software upgrades, CryptoSafeGuard ransomware protection, expert technical support).
Perpetual + 24 months BackupCare $544 USD Perpetual licence + 24 months BackupCare (features as above).

BackupAssist ER (annual, per-machine / per-guest licensing)

Plan Price Key features & notes
Per Physical Machine (annual) $399 USD per year License per physical machine.
Per Virtual Guest Machine (annual) $199 USD per year License per virtual guest.
Virtual Guest Bundle (up to 8 guests) $399 USD per year Bundle price for up to 8 guest machines.
Virtual Guest Bundle (unlimited guests on same host) $699 USD per year Unlimited guests on same host; request quotation for some bundle variants.

BackupAssist Desktop (site license subscription)

Plan Price Key features & notes
12-month Site License $44.50 USD Protect workstation computers; site-license subscription (single product key for specified number of workstation seats).

BackupAssist 365 (cloud-to-local Office365 backup) — usage-like pricing (subscription)

Pricing model: Yearly subscription billed annually, priced per user (or Business Starter Pack). Price per user: $1.20 / user / month (paid annually). Minimum purchase: 10 users. Business Starter Pack: $12.00 / month (paid annually) — includes up to 10 user assets and unlimited shared assets. Additional users: $1.20 / user / month (paid annually). Volume discounts: Automatic discounts applied in cart for purchases >25 and >50 users. Notes: Unlimited shared assets (SharePoint, Shared Mailboxes). SharePoint "mirror mode" allowed without a license (limited functionality).

Add-ons & subscriptions (BackupAssist Classic ecosystem)

BackupCare (assurance program): 12 months $131 USD; 24 months $238 USD — provides CryptoSafeGuard, product upgrades, support. Cloud (offsite) add-on: $194 USD. SQL Continuous add-on: $143 USD. Tape Archiving add-on: $194 USD. MultiSite Manager subscription: 12 months $297 USD; 24 months $474 USD.

Seller details

BackupAssist Software
Melbourne, Victoria, Australia
2003
Private
https://www.backupassist.com/
https://x.com/backupassist
https://www.linkedin.com/company/backupassist

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