Living Map
Digital wayfinding software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Living Map
Living Map is a digital wayfinding and mapping platform used to help people navigate complex indoor and campus environments. It supports interactive maps for kiosks, mobile, and web experiences, commonly used in workplaces, healthcare, education, and public venues. The product typically combines indoor mapping with search, routing, and points-of-interest content management. It also supports integrations so wayfinding can connect to operational systems such as room/desk booking or visitor information where available.
Indoor routing and navigation
Living Map focuses on indoor wayfinding workflows such as search, turn-by-turn directions, and multi-floor routing. This aligns well with organizations that need navigation across large buildings or campuses rather than only outdoor maps. It is suited to deployments where users rely on kiosks or mobile devices to find rooms, services, or amenities.
Multiple deployment touchpoints
The platform is commonly implemented across web, mobile, and on-site interactive displays, enabling consistent wayfinding across channels. This supports use cases such as lobby kiosks, digital signage endpoints, and mobile self-navigation. A multi-touchpoint approach can reduce duplicated map maintenance compared with managing separate tools per channel.
Content and POI management
Living Map supports managing places, categories, and location content that appears in the wayfinding experience. This helps teams keep points of interest, services, and accessibility-related information current without rebuilding maps for every change. It is useful for facilities with frequent tenant, department, or service updates.
Integration depth varies by use case
Wayfinding value often depends on integrations (e.g., workplace scheduling, visitor systems, or location data sources), and the practical depth of these connections can vary by deployment. Organizations may need additional services or custom work to connect internal systems and keep data synchronized. This can affect implementation timelines and ongoing maintenance effort.
Indoor map creation effort
Accurate indoor navigation requires detailed floor plans, POI data, and ongoing updates as spaces change. If source CAD/BIM files are incomplete or inconsistent, map preparation can become a significant project. Operational ownership for keeping maps current (moves, renovations, temporary closures) must be defined to avoid stale wayfinding.
Advanced analytics may require add-ons
Some organizations expect deep location analytics, occupancy insights, or sensor-driven experiences alongside wayfinding. Depending on the deployment, these capabilities may rely on separate modules, third-party location platforms, or additional instrumentation. Buyers should validate what analytics are available out of the box versus what requires extra components.
