Runbox
Email software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$19.95 per year
Free Trial
Free version unavailable
Small
Medium
Large
- Information technology and software
- Professional services (engineering, legal, consulting, etc.)
- Banking and insurance
What is Runbox
Runbox is a hosted email service focused on providing personal and business email accounts with webmail access and support for standard mail protocols (IMAP/SMTP). It targets individuals and small organizations that want a standalone email provider rather than a broader productivity suite. The service emphasizes account-level controls such as aliases, filtering, and domain-based email, and it positions itself around data handling in Norway.
Standalone hosted email focus
Runbox centers on email hosting rather than bundling chat, document editing, or device management. This can fit users who only need mailboxes, custom domains, and webmail without adopting a full collaboration suite. It also reduces dependency on a single vendor for multiple productivity functions.
Standards-based client compatibility
Runbox supports common email protocols such as IMAP and SMTP, enabling use with many desktop and mobile email clients. This allows organizations to keep existing mail client workflows while changing the hosting provider. It also supports webmail for browser-based access.
Norway-based data handling
Runbox operates from Norway, which can be relevant for customers evaluating data residency and applicable privacy regulations. For some buyers, hosting email outside the US can be a procurement requirement. The vendor provides service information oriented around where data is stored and processed.
Limited suite functionality
Runbox is primarily an email service and does not provide the same breadth of integrated productivity tools as suite-oriented platforms. Organizations that need tightly integrated calendaring, document collaboration, and admin controls across multiple apps may need additional vendors. This can increase integration and support overhead.
Fewer enterprise management features
Compared with enterprise-focused ecosystems, Runbox typically offers fewer advanced controls for large-scale administration (for example, centralized endpoint management, advanced compliance tooling, or deep identity governance). Larger organizations may need to pair it with third-party security and governance products. This can complicate audits and policy enforcement.
Smaller ecosystem and integrations
Runbox has a smaller third-party integration ecosystem than major productivity platforms and large hosting providers. Buyers may find fewer prebuilt connectors for SSO, archiving, eDiscovery, or workflow automation. As a result, some integrations may require custom configuration or external services.
Plan & Pricing
Main account plans (prices billed annually):
| Plan | Price | Key features & notes |
|---|---|---|
| Micro | $19.95 per year (billed annually) — ~$1.66/mo | 2 GB email storage; 200 MB file storage; @runbox.com only (1 domain); 100 email aliases; 100 MB message size; 30-day free trial; 60-day money-back guarantee. |
| Mini | $34.95 per year (billed annually) — ~$2.91/mo | 10 GB email storage; 1 GB file storage; up to 5 email domains (email hosting included); 100 aliases; 100 MB message size. |
| Medium | $49.95 per year (billed annually) — ~$4.16/mo | 25 GB email storage; 2 GB file storage; up to 10 email domains; 100 aliases; 100 MB message size. |
| Max | $79.95 per year (billed annually) — ~$6.66/mo | 50 GB email storage; 5 GB file storage; up to 25 email domains; 100 aliases; 100 MB message size. |
| Max100 | $119.95 per year (billed annually) | 100 GB email storage; 10 GB file storage; up to 50 email domains; 100 aliases; 100 MB message size. |
| Max250 | $179.95 per year (billed annually) | 250 GB email storage; 25 GB file storage; up to 100 email domains; 100 aliases; 100 MB message size. |
Notes: Runbox states a 30-day free trial for new accounts and a 60-day money-back guarantee. Runbox also offers 3-year subscription options with discounts (advertised as 20% on the official site) — see the vendor site for the exact 3-year totals and savings.
Additional sub-account plans (prices billed annually):
| Sub-account plan | Price (per sub-account, billed annually) | Key features & notes |
|---|---|---|
| Micro (additional) | $7.95 per year | 2 GB email storage (sub-account); 200 MB file storage. |
| Mini (additional) | $14.95 per year | 10 GB email storage; 1 GB file storage. |
| Medium (additional) | $24.95 per year | 25 GB email storage; 2 GB file storage. |
| Max (additional) | $39.95 per year | 50 GB email storage; 5 GB file storage. |
| Max100 (additional) | $59.95 per year | 100 GB email storage; 10 GB file storage. |
| Max250 (additional) | $99.95 per year | 250 GB email storage; 25 GB file storage. |
Other paid add-ons:
- Email Hosting (additional virtual domain for email hosting): $4.95 per year (add-on).
Seller details
Runbox Solutions AS
Oslo, Norway
2000
Private
https://runbox.com/
https://x.com/runbox
https://www.linkedin.com/company/runbox/
