Crisis24
Emergency notification software
Risk intelligence software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Crisis24
Crisis24 is a risk intelligence and crisis management service platform used by organizations to monitor threats, support travel and executive protection programs, and coordinate incident response. It combines analyst-driven intelligence with technology for alerts, case management, and communications workflows. Typical users include corporate security, risk management, HR/travel teams, and operations leaders who need situational awareness and response support across multiple regions. The offering is commonly delivered as a managed service with optional integrations to enterprise systems and travel data sources.
Analyst-led intelligence coverage
Crisis24 pairs software with human analysts who produce assessments and advisories, which can be valuable when automated feeds lack context. This supports decision-making for security teams during fast-moving events. It also helps organizations that need vetted intelligence rather than only mass notifications. The service model can reduce internal staffing requirements for 24/7 monitoring.
End-to-end incident support
The platform typically supports the full lifecycle from monitoring and alerting through case handling and escalation. This fits organizations that need more than outbound messaging, including documentation and coordination during incidents. It aligns well with corporate security and duty-of-care programs that require repeatable workflows. Compared with simpler notification tools, it is oriented toward operational response and risk management.
Travel and executive risk use cases
Crisis24 is commonly used for travel risk monitoring, traveler tracking, and executive protection operations. These capabilities address duty-of-care requirements and support geographically distributed workforces. The product’s focus on security operations makes it suitable for higher-risk industries and global footprints. It can complement enterprise communications by adding risk context and protective services.
Service-heavy engagement model
Because the offering often includes managed intelligence and response services, implementation and ongoing use may depend on vendor processes and SLAs. Organizations that prefer fully self-managed tooling may find the model less flexible. Costs can be higher than basic emergency notification products that focus on SMS/voice/email broadcasting. Procurement may require aligning multiple stakeholders (security, travel, HR, legal).
Complexity for small teams
The breadth of risk intelligence and crisis management features can be more than smaller organizations need. Teams without dedicated security or risk functions may underutilize case management and intelligence workflows. Setup typically requires defining escalation paths, roles, and operating procedures. Simpler mass-notification tools may be easier to deploy for basic alerting needs.
Integration and data dependency
Value for travel and personnel risk use cases depends on the quality and completeness of underlying people, location, and travel data. Integrations with HR systems, identity providers, and travel management companies may require additional configuration and ongoing maintenance. Data privacy and regional compliance requirements can add effort, especially for global deployments. Without strong data governance, alert targeting and traveler tracking can be less reliable.
Plan & Pricing
| Plan / Product | Price | Key features & notes |
|---|---|---|
| One Call Now — Starter Plan | FREE (Start FREE today) | Starter plan described as a way to "test the waters" with no feature restrictions; called out on the official One Call Now pricing page. |
| One Call Now — Credit Plan (usage-based) | Starting at $0.05 per credit | Pay-as-you-go credits; pricing described as "Starting at 5¢ per credit" (based on usage). |
| One Call Now — Unlimited Plan | For as low as $5 per week* | Unlimited messaging subscription; price noted as "For as low as $5/week" (varies by group size & industry). |
| OnSolve (Crisis24 mass notification family - enterprise products: OnSolve, Send Word Now, CodeRED, MIR3, etc.) | Not published / Contact sales | Official Crisis24 product pages (OnSolve / Send Word Now / CodeRED) do not list public, fixed pricing — site prompts to "Speak to an Expert", "Request a demo" or "Contact us"; pricing appears to be quote-based. |
*All information taken from Crisis24's official product sites and One Call Now subdomain. Prices marked "starting at" or "for as low as" are conditional (site notes "based on usage" or "based on group size & industry").
Seller details
GardaWorld
Montreal, Quebec, Canada
1997
Private
https://crisis24.garda.com/
https://x.com/Crisis24
https://www.linkedin.com/company/crisis24
