MetroFax
Online fax software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$9.96 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Accommodation and food services
- Retail and wholesale
- Agriculture, fishing, and forestry
What is MetroFax
MetroFax is an online fax service that lets individuals and small businesses send and receive faxes via email, web portal, and mobile apps instead of a physical fax machine. It provides local or toll-free fax numbers and supports common workflows such as inbound fax-to-email and outbound email-to-fax. The service is positioned for users who need occasional or ongoing faxing for compliance-heavy or document-driven processes without deploying on-premises fax infrastructure.
Email and web faxing
MetroFax supports sending faxes from email and receiving inbound faxes as email attachments, which fits common office workflows. It also provides a web interface for composing and managing faxes without dedicated hardware. This reduces reliance on phone lines and physical fax devices for routine fax traffic.
Mobile app access
MetroFax offers mobile applications that enable users to send and receive faxes when away from a desk. This supports field staff and remote workers who need to handle signed documents or forms. Mobile access can reduce turnaround time compared with office-only fax workflows.
Local and toll-free numbers
The service provides options for local and toll-free fax numbers, which can be important for customer-facing fax use cases. Number provisioning supports organizations that want a dedicated inbound fax line without installing telecom equipment. This aligns with typical requirements for small offices and distributed teams.
Limited enterprise governance features
Compared with more enterprise-oriented fax platforms, MetroFax typically offers fewer advanced controls for large-scale administration. Organizations may find gaps around centralized policy enforcement, complex role-based access, and detailed audit/reporting needs. This can matter in regulated environments with strict governance requirements.
Integration depth may vary
MetroFax focuses on email/web/mobile workflows, and deeper integrations with business applications may be limited or require workarounds. Teams that need automated faxing from line-of-business systems may prefer products with broader API and connector ecosystems. Integration requirements should be validated against the specific workflow and application stack.
Not designed for high-volume fax ops
For departments that send or receive very high fax volumes, online fax services can face constraints around throughput management, queueing, and operational monitoring. MetroFax is generally better suited to individual and SMB usage patterns than contact-center-like fax operations. High-volume teams should confirm capacity, reporting, and operational tooling before standardizing.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Essential (Monthly) | $11.95 per month (billed monthly) | 550 send & receive fax pages included; $0 activation fee; fax from email/desktop/mobile; dedicated local/toll-free number. |
| Best Value (Monthly) | $14.95 per month (billed monthly) | 1,050 send & receive fax pages included; $0 activation fee; same included features. |
| Professional (Monthly) | $37.95 per month (billed monthly) | 3,000 send & receive fax pages included; $0 activation fee; same included features. |
| Essential (Annual) | $9.96 per month (billed annually) | Annual billing (saves $23/year); 550 pages included; $0 activation fee. |
| Best Value (Annual) | $12.46 per month (billed annually) | Annual billing (saves $29/year); 1,050 pages included; $0 activation fee. |
| Professional (Annual) | $31.63 per month (billed annually) | Annual billing (saves $75/year); 3,000 pages included; $0 activation fee. |
Seller details
VIPRE Security Group
Los Angeles, CA, USA
1994
Private
https://www.vipre.com/
https://x.com/VIPRESecurity
https://www.linkedin.com/company/vipre-security/
