TELUS Cloud Fax
Online fax software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$14.95 per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Healthcare and life sciences
- Media and communications
- Real estate and property management
What is TELUS Cloud Fax
TELUS Cloud Fax is an online fax service that enables organizations to send and receive faxes using email, web-based workflows, and cloud delivery rather than physical fax machines. It targets businesses that still need fax for regulated or legacy processes and want centralized administration and reporting. The service is positioned as a carrier-provided fax offering that can be managed as part of an enterprise communications environment.
Business-grade administration
Typically provides centralized user management, number assignment, and policy controls suited to organizational use. Admin features help standardize fax workflows across departments. Reporting and audit-oriented capabilities are commonly included for operational oversight.
Cloud-based fax delivery
Supports faxing without on-premises fax servers or dedicated fax hardware. This can simplify deployment for distributed teams and remote work scenarios. It also reduces dependency on analog phone lines and local device maintenance.
Carrier-aligned service option
As a TELUS offering, it can fit procurement models where telecom services and support are consolidated under one vendor. This can streamline contracting and billing for organizations already using related TELUS services. It may also align with enterprise support processes compared with consumer-focused fax tools.
Regional availability constraints
TELUS services are often oriented to specific geographies, which can limit suitability for globally distributed organizations. Number availability and regulatory handling may vary by country. Buyers with multi-region requirements may need additional providers or separate deployments.
Integration depth may vary
Online fax products differ significantly in API breadth, webhook support, and prebuilt integrations with business applications. If TELUS Cloud Fax offers limited developer tooling, it can be less suitable for automated fax workflows. Organizations should validate API capabilities, authentication options, and integration patterns during evaluation.
Feature transparency can be limited
Compared with some dedicated fax vendors, carrier-branded offerings may publish fewer detailed specifications publicly. This can make it harder to confirm capabilities such as advanced compliance controls, retention options, or granular delivery diagnostics before engaging sales. Procurement teams may need a deeper technical review and contractual clarification.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Single fax number (Order online) | $14.95 per month + one-time setup fee of $12.95 | Choice of toll-free or local number; 300 pages/month (200 inbound / 100 outbound); $0.12 per additional page; orderable online for a single fax number. |
| Multi-number / Business plans (5–10+ numbers) | Custom pricing (contact sales) | Plans available for 5–10+ fax numbers, shared page pools, additional security/compliance, integration with workflows — contact TELUS sales for details. |
| Enterprise / Production fax solutions | Custom pricing (contact sales) | High-volume pages, production fax needs, extra security/compliance, API/integration options — contact TELUS for enterprise solutions. |
Seller details
TELUS Corporation
Vancouver, British Columbia, Canada
1990
Public
https://www.telus.com/
https://x.com/TELUS
https://www.linkedin.com/company/telus/
