TrackingMore
Package tracking software
Supply chain visibility software
Supply chain management software
Real estate software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is TrackingMore
TrackingMore is a cloud-based shipment tracking platform that aggregates tracking events from multiple carriers into a single interface and API. It is used by e-commerce merchants, logistics teams, and customer support organizations to monitor delivery status, exceptions, and delivery performance across carriers. The product emphasizes carrier coverage, webhook/API-based integrations, and configurable tracking notifications and dashboards for operational visibility.
Broad carrier tracking coverage
TrackingMore is designed to normalize tracking data across many parcel carriers, reducing the need to build and maintain separate carrier integrations. This supports cross-border shipping scenarios where multiple last-mile carriers may be involved. Centralized carrier management can simplify operations compared with maintaining carrier-specific tracking logic.
API and webhook integrations
The platform provides APIs for creating and querying shipments and webhooks for pushing tracking updates into external systems. This supports integration with e-commerce platforms, OMS/WMS, helpdesk tools, and custom applications. Event-driven updates can reduce polling and help teams react faster to exceptions.
Operational tracking dashboards
TrackingMore includes dashboards and reporting views for shipment status, delivery performance, and exception monitoring. These views help logistics and support teams prioritize delayed or failed deliveries and identify recurring carrier issues. Centralized reporting is useful when shipments span multiple carriers and regions.
Limited end-to-end SCM depth
While it supports shipment visibility, TrackingMore is not a full supply chain management suite with procurement, inventory planning, or transportation management capabilities. Organizations needing upstream planning and execution typically require additional systems. As a result, it often functions as a tracking layer rather than a complete SCM platform.
Carrier data quality variability
Tracking accuracy and event granularity depend on each carrier’s scan frequency and data feeds. Some carriers provide sparse or delayed events, which can limit the usefulness of analytics and customer notifications. Normalization helps, but it cannot fully resolve gaps in carrier-provided data.
Real estate use case unclear
Although package tracking can support mailroom/package room operations, TrackingMore’s core feature set is oriented to parcel tracking for shippers rather than property management workflows. It may lack resident communications, locker integrations, chain-of-custody, and staff task management expected in dedicated real estate/package room tools. Real estate teams may need complementary software for those operational processes.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 per month (permanent free tier) | Integration with 1,559 couriers; Shipment visibility dashboard; Bulk import shipment data; Auto-detect carrier; Customizable tracking page; Extensive eCommerce integrations. (Listed on the official Pricing page.) |
| Basic | Price not displayed publicly on the pricing page (pricing is based on selectable "credits") | All Free features plus: Bulk export shipment data; Multiple & multilingual tracking pages; Shipment performance report; Customizable email & SMS notifications. Official page also shows $0.04 per extra credit for overages. |
| Pro | Price not displayed publicly on the pricing page (pricing is based on selectable "credits") | All Basic features plus: Tracking API; Webhook; Carrier auto-correction; Transit history translation (additional credit); Ability to remove TrackingMore branding. Official page also shows $0.04 per extra credit for overages. |
| Enterprise | Custom pricing (contact sales) | Custom plan for large volumes: Custom integration; Custom API rate limit; Dedicated account manager; + credits per year (price hidden). |
Notes: The vendor's official pricing page displays plan names and features but hides the numeric monthly/annual prices (values are rendered dynamically/hidden on the page). The only explicit unit price shown on the official page is $0.04 per extra credit for overages. Pricing is described in terms of monthly/annual "credits", and the page offers a 14-day free trial and self-serve signup.
