Survey Solutions
Survey software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Survey Solutions
Survey Solutions is a survey data collection and management platform used to design questionnaires, deploy interviews, and monitor fieldwork. It is commonly used for household surveys, censuses, and research studies that require enumerator-led or mixed-mode data capture. The product emphasizes offline-capable mobile interviewing, centralized supervision tools, and structured workflows for questionnaire testing, assignments, and quality control.
Offline-first field data capture
Survey Solutions supports interviewer workflows designed for low-connectivity environments, including offline data collection with later synchronization. This fits field operations where enumerators travel and network access is intermittent. It also reduces reliance on continuous browser access compared with many web-only survey tools.
Fieldwork supervision and monitoring
The platform includes role-based workflows for headquarters, supervisors, and interviewers, enabling assignment distribution and progress tracking. It provides operational visibility into interview status and enumerator activity to support day-to-day field management. These controls align with large-scale studies where coordination and compliance matter as much as questionnaire design.
Structured questionnaire lifecycle
Survey Solutions supports a structured process for questionnaire authoring, testing, deployment, and version control across field teams. This helps teams manage changes and reduce inconsistencies during long-running studies. It is particularly useful when instruments include complex routing, validations, and repeatable sections.
Less suited to marketing surveys
The product is oriented toward research and field operations rather than rapid customer feedback programs. Organizations looking for built-in email/SMS campaign distribution, branding templates, and lightweight self-serve web surveys may find it less aligned with their needs. Some common marketing-survey conveniences may require external tooling.
Higher operational setup overhead
Enumerator-based deployments typically require device management, training, and supervision processes. Compared with simple link-based surveys, projects can take longer to set up and run. Teams without fieldwork experience may need additional operational planning to use the platform effectively.
Integration ecosystem may be limited
Compared with survey platforms that focus on broad business integrations, Survey Solutions may require more custom work to connect to CRMs, marketing automation, or analytics stacks. Data export and downstream processing can depend on project-specific pipelines. This can increase effort for organizations standardizing on prebuilt connectors.
Plan & Pricing
Pricing model: Free, open-source software (no vendor subscription fees). Paid plans: None listed on the official Survey Solutions website (no tiered or subscription pricing published by the vendor).
Hosting / Demo details (from official docs):
- Personal Demo Server (PDS): free, self-service; server address expires and is automatically deleted 30 days after creation; intended for study/testing only (not for real data); limited workload (~1,000 interviews). Source: Survey Solutions docs (Personal Demo Server).
- For production, vendor instructs users to self-host (on-premise) or deploy to cloud providers (AWS, Google Cloud, Azure) or request servers from organizations (UN/NSO/etc). The vendor links to cloud provider cost calculators for estimating hosting costs; no vendor-managed paid hosting/pricing is provided.
Notes:
- Survey Solutions is explicitly described on the official site as "free software developed in the Data group of The World Bank." (mysurvey.solutions and docs.mysurvey.solutions)
- There is no pricing page, subscription tiers, or vendor-hosted paid plans published on the official site.
Seller details
The World Bank
Washington, DC, USA
1944
Non-profit
https://mysurvey.solutions/
https://x.com/TheWorldBank
https://www.linkedin.com/company/the-world-bank/
