PostScanMail
Virtual mailbox software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$4.95 per month
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What is PostScanMail
PostScanMail is a virtual mailbox service that receives physical mail on a customer’s behalf, scans envelopes and contents on request, and enables forwarding, shredding, or recycling actions through an online portal. It targets individuals, remote workers, travelers, and small businesses that need a stable mailing address and digital access to mail. The service typically operates through a network of mail-receiving locations and supports mail item management workflows such as package handling and check deposit (availability varies by plan/location).
Digital mail actions workflow
Users can view incoming mail items and request actions such as open-and-scan, forwarding, shredding, or recycling from a single interface. This supports common virtual mailbox use cases like traveling, remote work, and small-business administration. The workflow reduces the need for in-person mail handling and creates a searchable digital record when scans are requested.
Multiple address locations
The service offers customers a choice of mailing addresses across different locations, which can help match geographic needs (e.g., state presence, proximity for forwarding). Location choice can also affect pricing and available services. This model aligns with how virtual mailbox providers scale coverage through distributed receiving sites.
Optional add-on services
PostScanMail commonly includes add-ons such as package handling and check deposit, depending on the selected plan and location. These options extend the product beyond basic envelope scanning to support operational tasks like receiving deliveries and processing payments. For small organizations, this can reduce reliance on separate mailroom or banking workflows.
Service levels vary by location
Capabilities such as scan turnaround time, package handling rules, and check deposit availability can differ by receiving address. This variability can complicate standardization for teams or businesses with compliance requirements. Prospective buyers often need to validate the exact services and SLAs for the chosen location before committing.
Costs depend on usage
Virtual mailbox pricing typically combines a base subscription with per-item fees for scanning, forwarding, storage, and special handling. Heavy mail volume or frequent forwarding can increase monthly costs beyond the plan price. Budgeting is easier after establishing typical mail volume and action patterns.
Not a full document management system
While it digitizes mail, the product is not designed as an enterprise content management or digital mailroom automation platform. Features like advanced retention policies, complex workflow automation, and deep integrations may be limited compared with dedicated document automation tools. Organizations needing end-to-end document processing may require additional software.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | As low as $10/month (location-dependent, monthly) — Annual examples shown as $120/year (varies by location) | 30 letters/packages per month; Open & Scan not included; 2 recipients. "As low as" pricing varies by facility/location. |
| Standard | As low as $20/month (location-dependent, monthly) — Annual examples shown as $240/year (varies by location) | 60 letters/packages per month; 10 Open & Scan requests per month (first 10 pages included); 3 recipients. |
| Premium | As low as $30/month (location-dependent, monthly) — Annual examples shown as $360/year (varies by location) | 120 letters/packages per month; 20 Open & Scan requests per month (first 10 pages included); 6 recipients. |
| Basic Locker | $4.95/month | Processing fee $3.00 per item; Forwarding fee $2.00 per item; Package storage: first 7 days free, then $0.10 per pound per day. |
| Premium Locker | $9.95/month | Processing fee $2.00 per item; Forwarding fee $1.00 per item; Package storage: first 14 days free, then $0.10 per pound per day. |
| Startup (business tier) | $100/month ($1,200/year) | Incoming mail: 360 items/month; Open & Scan: 60 items/month; Recipients: 10. |
| Business (business tier) | $300/month ($3,600/year) | Incoming mail: 1,200 items/month; Open & Scan: 200 items/month; Recipients: 20. |
| Enterprise (business tier) | $600/month ($7,200/year) | Incoming mail: 3,000 items/month; Open & Scan: 500 items/month; Recipients: 30. |
Additional/overage fees (selected highlights): $0.50 per extra envelope/package over plan limits; Open & Scan: $2.00 per envelope up to 10 pages then $0.25 per additional page; Mail forwarding handling: $2.00 for first item then $0.50 per additional item (plus shipping); Mail storage after free period: $0.05 per envelope per day; Package storage after free period: $0.10 per pound per day. Note: many prices are shown as "As low as" and vary by location/facility.
