Cofense Reporter
Incident response software
System security software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Cofense Reporter and its alternatives fit your requirements.
Contact the product provider
Free Trial
Free version unavailable
Small
Medium
Large
-
What is Cofense Reporter
Cofense Reporter is an end-user phishing reporting tool that integrates with email clients to let employees submit suspected malicious messages to security teams. It supports security operations workflows by capturing the original email (including headers and attachments) and routing reports into Cofense and third-party security tooling for triage and response. The product is typically used by security awareness and SOC teams to increase reporting rates and reduce time to identify and contain phishing campaigns. It differentiates from broader incident response platforms by focusing on user-driven email threat reporting and message fidelity for analysis.
Native email client reporting
Cofense Reporter provides a one-click mechanism in common email clients to report suspicious messages. This reduces friction for employees compared with forwarding emails manually and helps standardize what gets reported. The approach supports higher-quality submissions by preserving the original message context rather than relying on screenshots or rewritten content.
Preserves forensic email details
The tool is designed to submit the original email with key metadata such as headers, sender information, and attachments intact. This improves the ability of analysts to validate whether a message is malicious and to extract indicators for containment actions. Preserving message fidelity is especially useful when investigating credential phishing, malicious links, and attachment-based payloads.
Integrates into security workflows
Cofense Reporter is commonly deployed as part of a broader phishing defense workflow, feeding reported messages into triage and response processes. It can complement existing security operations tooling by acting as a structured intake channel for user-reported email threats. This focus can reduce noise and improve prioritization compared with relying solely on generic ticketing or mailbox monitoring.
Narrow scope beyond email
Cofense Reporter primarily addresses phishing and suspicious email reporting rather than full-spectrum incident response. Organizations still need separate tools for endpoint detection, network telemetry, and broader incident orchestration. As a result, it typically functions as one component in a larger security stack rather than a standalone incident response system.
Value depends on user adoption
Effectiveness relies on employees consistently using the reporting button and recognizing suspicious content. Low participation, poor training, or alert fatigue can reduce the volume and quality of reports. Security teams may need ongoing awareness efforts and internal communications to sustain adoption.
Triage workload can increase
Higher reporting rates can create additional analyst workload if automation and filtering are not configured appropriately. Organizations may need complementary triage processes to handle benign submissions and duplicates. Without clear SLAs and routing rules, the reporting channel can become another queue to manage.
Plan & Pricing
Pricing model: Bundled / license-based
Pricing details:
- Included at no additional cost for customers who are under a current Cofense PhishMe subscription term or a Cofense Triage software license term.
- If a customer is using Cofense Reporter and is NOT under a current Cofense PhishMe subscription or Cofense Triage license term, Cofense will charge an annual maintenance fee equal to sixty percent (60%) of the then-current Cofense PhishMe or Cofense Triage list price (unless otherwise agreed in writing).
- Cofense may provide Evaluation (trial) access to products; Evaluation Period is up to thirty (30) days if no other activation-expiration date is provided.
Notes: Cofense does not publish standalone list prices for Cofense Reporter on its public site; specific line-item pricing (list prices) are provided by Cofense (or its authorized partners) in orders/quotations.
Seller details
Cofense Inc.
Leesburg, VA, USA
2008
Private
https://cofense.com/
https://x.com/cofense
https://www.linkedin.com/company/cofense/
