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Proficio

Features
Ease of use
Ease of management
Quality of support
Affordability
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Pricing from
$99 per device per month
Free Trial
Free version unavailable
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User industry
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What is Proficio

Proficio is a managed detection and response (MDR) service that provides 24/7 security monitoring, threat detection, investigation, and incident response support through a managed security operations center (SOC). It is typically used by mid-market and enterprise organizations that want outsourced SOC capabilities and guidance for responding to security alerts. The offering commonly combines people, process, and technology, and may integrate with customer security tooling to centralize monitoring and response workflows. Proficio positions its service around managed operations rather than a standalone software-only platform.

pros

24/7 managed SOC operations

Proficio provides continuous monitoring and analyst-led triage, which can reduce the operational burden of staffing an internal SOC. This model fits organizations that need around-the-clock coverage and escalation paths for suspected incidents. It also supports customers that have tools in place but lack the personnel to operationalize them.

Incident response guidance included

The service typically includes investigation support and response recommendations, not just alert forwarding. This can help security and IT teams prioritize actions and coordinate containment steps. For organizations with limited in-house expertise, the managed workflow can improve consistency in handling security events.

Integrates with existing tooling

Proficio commonly operates by integrating with customer environments and security controls rather than requiring a full rip-and-replace. This can be useful where organizations already use endpoint, network, or cloud security products and want centralized monitoring. It also supports phased adoption by onboarding data sources over time.

cons

Service scope varies by contract

Capabilities such as response actions, log source coverage, and retention can depend on the purchased tier and statement of work. Buyers often need to validate what is included versus optional add-ons (for example, on-site support, forensics depth, or specific integrations). This variability can make like-for-like comparisons across MDR providers harder.

Less control than in-house

A managed SOC model can limit direct control over detection engineering, tuning cadence, and analyst workflows compared with running an internal platform. Organizations with mature security engineering teams may find the service model less flexible for custom detections and rapid experimentation. Change management may require coordination through the provider’s processes.

Vulnerability management not primary

Although Proficio may support vulnerability-related services, its core offering centers on detection and response operations. Organizations seeking dedicated risk-based vulnerability management features (asset discovery depth, prioritization models, remediation tracking, and reporting) may need separate tooling or additional services. Buyers should confirm whether vulnerability management is delivered as a managed service, via partner technology, or not included.

Plan & Pricing

Plan Price Key features & notes
ProSOC Express (SMB) $99 per device/month (monthly billing); 15-device bundle $9,950 per year 24x7 security monitoring, SIEM-based log analysis, 12 months log retention, weekly reports; options for Healthcare, NG Firewall, PCI (ProSCAN)..
ProSCAN+ (sample configuration) $1,595 per month (sample/equivalent subscription for a medium-sized configuration) SIEM as SaaS for up to 8 devices, daily monitoring by certified security expert, 12-month log retention, vulnerability scanning (up to 256 internal / 32 external IPs)..
ProSOC MDR / ProSOC XDR / ProSOC Managed XDR Custom pricing — contact sales / schedule a free consultation Flagship managed MDR/XDR offerings listed on Proficio services pages; pricing not published (site directs to contact sales / schedule consultation). ProSOC Managed XDR was added to Cisco GPL on May 6, 2025 and is available via Cisco or Proficio reseller partners.

Seller details

Proficio, Inc.
Carlsbad, California, US (commonly listed)
Private
https://www.proficio.com/
https://www.linkedin.com/company/proficio-inc/

Tools by Proficio, Inc.

Proficio

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