Swimlane
Security orchestration, automation, and response (SOAR) software
System security software
- Features
- Ease of use
- Ease of management
- Quality of support
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What is Swimlane
Swimlane is a SOAR platform used by security operations teams to orchestrate incident response workflows, automate repetitive tasks, and manage case handling across security tools. It supports playbook-driven automation, integrations with third-party security and IT systems, and centralized tracking of alerts, evidence, and response actions. The product is typically used in SOC environments to standardize processes such as triage, enrichment, containment, and reporting.
Strong orchestration and playbooks
Swimlane focuses on building and running repeatable response workflows that coordinate actions across multiple security tools. It supports structured case management so teams can track tasks, evidence, and approvals alongside automation. This makes it suitable for standardizing incident handling across analysts and shifts.
Broad integration approach
The platform is designed to connect to external security and IT systems to pull context, trigger actions, and update records. This integration-first approach supports common SOAR use cases such as alert enrichment and automated ticketing. It helps reduce manual swivel-chair work when operating across many point tools.
Case management for SOC operations
Swimlane includes capabilities to manage investigations as cases rather than only running automations. Teams can document decisions, maintain audit trails, and coordinate handoffs within a single system of record. This is useful for operational reporting and post-incident review processes.
Implementation and tuning effort
SOAR value depends on building, testing, and maintaining playbooks and integrations, which can require significant upfront effort. Organizations often need to map processes, define decision logic, and handle exceptions before automation is reliable. Ongoing maintenance is typically required as tools, APIs, and procedures change.
Requires process maturity
Teams without consistent incident response procedures may struggle to operationalize automation effectively. If alert quality is poor or triage criteria are unclear, automation can amplify noise rather than reduce it. The platform tends to deliver better outcomes in environments with defined workflows and ownership.
Not a full detection platform
Swimlane primarily orchestrates and manages response rather than replacing core detection and telemetry systems. Many deployments still require separate tools for log management, SIEM/analytics, and endpoint/network detection. This can increase overall solution complexity and integration dependencies.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | Not publicly listed — contact sales | Actions automated: 50k actions/day; Users: 5; Hero AI: 50 prompts/day; Low-code: Canvas & App Builder; Storage: 100k records/year; Premium support: Not available; TAM: 2 hrs/week; Implementation: 1 week. |
| Core | Not publicly listed — contact sales | Actions automated: Starting at 50k actions/day; Users: Unlimited; Hero AI: 100 prompts/day; Low-code: Canvas & App Builder; Storage: 250k records/year; Premium support: Available; TAM: 2 hrs/week; Implementation: 1 week. |
| Plus | Not publicly listed — contact sales | Actions automated: Starting at 100k actions/day; Users: Unlimited; Hero AI: 250 prompts/day; Low-code: Canvas, App Builder & GIT Repository; Storage: 500k records/year; Premium support: Available; TAM: 2 hrs/week; Implementation: 2 weeks. |
| Premium | Not publicly listed — contact sales | Actions automated: Starting at 250k actions/day; Users: Unlimited; Hero AI: 500 prompts/day; Low-code: Canvas, App Builder & GIT Repository; Storage: 750k records/year; Premium support: Included; TAM: 5 hrs/week; Implementation: 3 weeks. |
| Elite | Not publicly listed — contact sales | Actions automated: Starting at 500k actions/day; Users: Unlimited; Hero AI: 500 prompts/day; Low-code: Canvas, App Builder & GIT Repository; Storage: 1M records/year; Premium support: Included; TAM: 5 hrs/week; Implementation: 4 weeks. |
Seller details
Swimlane LLC
Denver, Colorado, USA
2014
Private
https://swimlane.com
https://x.com/swimlane
https://www.linkedin.com/company/swimlane/
