FortiSOAR
Security orchestration, automation, and response (SOAR) software
System security software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is FortiSOAR
FortiSOAR is a security orchestration, automation, and response (SOAR) platform used by security operations teams to manage incidents, automate response playbooks, and coordinate actions across security tools. It supports use cases such as alert triage, case management, threat intelligence enrichment, and workflow automation. The product is commonly deployed in environments that use multiple security controls and need standardized processes and audit trails. It is part of the Fortinet Security Fabric ecosystem and also integrates with third-party security and IT systems through connectors and APIs.
Broad integrations and connectors
FortiSOAR provides prebuilt integrations for many security and IT systems, enabling automated enrichment and response actions across tools. It supports API-based connectivity for custom integrations when a prebuilt connector is not available. This helps teams reduce manual swivel-chair work when coordinating actions across SIEM, EDR, email security, ticketing, and threat intelligence sources. Integration breadth is a key requirement in SOAR evaluations and FortiSOAR is designed to address it.
Playbook-driven automation
The platform centers on playbooks that standardize incident response steps and automate repetitive tasks such as enrichment, containment, and notification. It supports conditional logic and multi-step workflows to align automation with internal procedures. This can improve consistency across analysts and shifts and reduce mean time to respond for common incident types. Playbooks also provide a repeatable structure for continuous improvement and governance.
Case management and collaboration
FortiSOAR includes incident/case management capabilities to track alerts, evidence, tasks, and approvals in one workflow. It supports assignment, status tracking, and documentation that can be used for audit and post-incident review. Centralized case handling helps SOC teams coordinate across tiers and with IT stakeholders. This is particularly useful when organizations need a single system of record for response actions.
Complexity and implementation effort
SOAR deployments typically require significant upfront design work to map processes, build playbooks, and tune integrations, and FortiSOAR is no exception. Organizations often need dedicated engineering or security operations resources to implement and maintain automations. Time-to-value can be longer for teams without mature incident response processes. Ongoing maintenance is required as integrated tools and APIs change.
Best fit with Fortinet stack
FortiSOAR aligns closely with Fortinet’s broader security ecosystem, which can be advantageous for Fortinet-centric environments. In heterogeneous toolsets, teams may need to invest more effort validating connector coverage and ensuring feature parity across third-party integrations. Some advanced workflows may depend on how well specific third-party products expose APIs and events. Buyers should confirm integration depth for their critical tools, not just connector availability.
Licensing and scaling considerations
SOAR pricing and packaging can be difficult to compare across vendors because costs may relate to users, incidents, connectors, or automation capacity. FortiSOAR buyers should validate how licensing scales with alert volume, number of integrations, and number of analysts. Budgeting can be challenging when automation expands to additional use cases and business units. Procurement typically requires careful sizing and a clear rollout plan.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter (Subscription) | Not published — contact Fortinet/FortiSOAR sales | Entry-level subscription edition; supports up to 2 users and 10,000 actions/day by default; intended as a lower-cost entry point and suitable for dev/staging. |
| Enterprise (Subscription / Perpetual) | Not published — contact Fortinet/FortiSOAR sales | Full production edition; available as Subscription or Perpetual licenses; supports named or concurrent user seats and higher action limits. |
| Multi-Tenant (Manager) | Not published — contact Fortinet/FortiSOAR sales | Multi-tenant edition for managed/service-provider environments (manager node). |
| High-Availability (HA) edition | Not published — contact Fortinet/FortiSOAR sales | On-premise HA option (secondary node) for Perpetual and Subscription licenses to support failover. |
| Evaluation / Free Trial | Free (time-limited via FortiCare trial activation) | Time-limited trial license available via FortiCare; trial limits and edition choices apply (trial supports 2 users and up to 1000 actions/day in recent releases). |
Seller details
Fortinet, Inc.
Sunnyvale, California, USA
2000
Public
https://www.fortinet.com/
https://x.com/Fortinet
https://www.linkedin.com/company/fortinet/
