
Remote.It
Zero trust networking software
Zero trust architecture software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Remote.It
Remote.It is a remote access and connectivity platform that enables users to reach devices and services without exposing inbound ports or requiring traditional VPN access. It is used by IT teams, developers, and managed service providers to access servers, IoT/edge devices, and internal applications across NATs and firewalls. The product emphasizes identity-based access to specific services (for example SSH, RDP, VNC, web apps) and supports agent-based connectivity with device enrollment and access controls.
No inbound ports required
Remote.It is designed to connect to devices and services without opening firewall ports or configuring port forwarding. This reduces reliance on perimeter exposure for remote administration use cases. It fits environments where endpoints sit behind NAT, cellular networks, or restrictive firewalls. This approach aligns with zero-trust networking patterns that avoid broad network-level access.
Service-level access model
Remote.It focuses on connecting to specific services (such as SSH or RDP) rather than placing a user onto a full private network segment. This can reduce lateral movement compared with traditional VPN-style access. It supports common remote management workflows for IT and engineering teams. The service-centric model can be easier to operationalize for small teams than full network segmentation projects.
Edge and IoT-friendly deployment
The product is commonly positioned for remote access to distributed devices, including embedded and edge systems. Agent-based connectivity helps when devices move between networks or have dynamic IP addresses. This can simplify remote support for fleets compared with approaches that assume stable site-to-site networking. It is relevant for organizations that need secure access to many small, remote endpoints.
Not a full ZTNA/SASE stack
Remote.It primarily addresses remote connectivity to devices and services, not a complete secure access service edge or enterprise ZTNA suite. Organizations needing integrated SWG, CASB, advanced firewalling, or broad traffic inspection typically require additional products. It may not replace platforms built for enterprise-wide network security policy enforcement. Buyers should validate how it fits into a broader zero trust architecture program.
Limited network-wide visibility
Compared with platforms focused on network analytics and topology modeling, Remote.It is less oriented toward end-to-end network observability and path analysis. Teams may still need separate tooling for inventory, dependency mapping, and continuous network assurance. This can matter in regulated or large environments where auditability and network change validation are key. The product’s value is more in access enablement than deep network insight.
Operational fit depends on agents
Many deployments rely on installing and maintaining software on endpoints to enable connectivity. In environments with strict change control, unmanaged devices, or limited ability to install agents, rollout can be constrained. Ongoing lifecycle management (updates, device enrollment, key/identity governance) becomes part of operations. Buyers should confirm supported platforms and fleet-management options for their device mix.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Personal | Free (non-commercial) | Up to 5 devices; 7 days of activity logs; limited API usage; Web/Desktop/Mobile apps; Google SSO. |
| Professional | $10 per month per license (billed annually); $12 per month per license (billed monthly) | All Personal features plus: commercial usage; 5 devices per account plus 3 additional devices per Professional license; 1 user account per license; Organization Management (basic roles); Basic device tagging; Virtual Networks; 30 days of activity logs; Limited API usage; Forum support. |
| Business | $25 per month per license (billed annually); $30 per month per license (billed monthly) | All Professional features plus: 5 devices per account plus 10 additional devices per Business license; Organization Management including custom roles; Virtual networks with custom roles and enhanced device tagging; Persistent Public URLs without splash screen; SSO via SAML/select identity providers; Scripting; 1 year of activity logs; Unrestricted API usage; Email support. |
| Fleet | $250 per month per license | Device-centric business plan; includes 5 devices per account plus 100 devices per license; 5 user accounts; add additional devices in 100-device increments; Annual payment option available. |
| Enterprise | Custom pricing | Custom large-scale solutions (discounted volume pricing, SOW-based projects, custom log retention, additional support options, custom environments, embedded device support). |
Add-Ons: Dedicated proxy server (single-tenant) available as a contact-sales add-on. All plans billed in USD.
Seller details
remote.it, Inc.
Private
https://remote.it/
https://x.com/remoteit
https://www.linkedin.com/company/remote-it/