IDX
Employee identity theft protection software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$8.96 per month
Free Trial
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What is IDX
IDX is an employee identity theft protection and breach response service used by employers, insurers, and organizations to provide identity monitoring and recovery support to covered individuals. It typically includes credit and identity monitoring, alerting, and access to case managers for identity restoration. IDX is also used for incident response programs where organizations offer protection services after a data breach. The product is commonly delivered as a benefit program with employer or sponsor administration and member enrollment workflows.
Breach response program support
IDX is widely positioned for post-incident identity protection programs, where an organization needs to stand up enrollment and member communications quickly. It supports use cases beyond voluntary consumer subscriptions, including sponsored coverage for affected populations. This aligns with common enterprise needs in this category where service delivery and onboarding logistics matter as much as monitoring features.
Identity restoration case management
The service includes access to specialists who help members resolve identity theft issues, such as disputing fraudulent accounts and coordinating with institutions. This is a core differentiator versus tools that focus primarily on monitoring and alerts. For employers, the availability of guided restoration can reduce HR burden when employees experience identity-related incidents.
Employer and sponsor administration
IDX is designed to be offered through organizations, with workflows for eligibility, enrollment, and ongoing member support. This makes it suitable for employee benefits programs and sponsored coverage models. Compared with purely direct-to-consumer offerings, the administrative orientation can better fit HR, benefits, and risk teams.
Feature set varies by plan
Capabilities such as credit bureau coverage, monitoring scope, and insurance/reimbursement terms can differ depending on the package purchased by the sponsor. This can make it harder to compare offerings across vendors without reviewing plan documents. Buyers often need to validate exactly which monitoring sources and restoration services are included for their population.
Limited public pricing transparency
Pricing is typically provided through quotes for employer, insurer, or breach-response programs rather than published rate cards. This can slow early-stage evaluation and budgeting. Organizations may need to engage sales to understand per-member costs, minimums, and contract terms.
Consumer app experience depends on rollout
Member experience can depend on the sponsor’s chosen configuration, communications, and enrollment method. In employer-sponsored contexts, adoption may be influenced by how the benefit is introduced and supported internally. Organizations should validate the end-user portal/app, alerting workflows, and support responsiveness during a pilot or reference checks.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| IDX Identity Essentials | Individual: $8.96/mo (billed annually) or $9.95/mo (monthly). Family: $17.96/mo (billed annually) or $19.95/mo (monthly). | Core identity monitoring & recovery: CyberScan dark-web monitoring, single-bureau credit monitoring (TransUnion Instant Inquiry Alerts), VantageScore 3.0 credit score/report (annual), SocialSentry social media monitoring, ForgetMe PII removal, Password Manager, Safe Wi‑Fi (VPN), Lost Wallet coverage, $1,000,000 identity theft insurance, fully-managed U.S.-based identity recovery, 100% identity recovery guarantee (money back).. |
| IDX Privacy | Individual: $11.66/mo (billed annually) or $12.95/mo (monthly). Family: $23.36/mo (billed annually) or $25.95/mo (monthly). | Proactive privacy protection: ForgetMe PII removal, Tracking Blocker browser extension, Private Search (DuckDuckGo), Password Manager, Safe Wi‑Fi VPN, CyberScan dark-web scanning, SocialSentry social media privacy/fraud protection, Privacy Score. Family covers 2 adults + up to 5 minors.. |
| IDX Complete | Individual: $29.61/mo (billed annually) or $32.90/mo (monthly). Family: $58.49/mo (billed annually) or $64.99/mo (monthly). | Maximum privacy + identity protection: Includes features from Identity & Privacy tiers plus enhanced monitoring (credit lock), private search, tracking blocker, password manager, VPN, $1,000,000 identity theft insurance, fully-managed recovery, 100% recovery guarantee.. |
Seller details
IDX, LLC
Portland, Oregon, United States
2003
Private
https://www.idx.us/
https://x.com/idxus
https://www.linkedin.com/company/idx-llc
