ShipHawk
Freight management software
Warehouse management software
Shipping software
Multicarrier parcel management solutions software
Distribution software
Inventory management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is ShipHawk
ShipHawk is a shipping and fulfillment execution platform used by shippers and distributors to rate, label, manifest, and manage parcel and LTL/FTL shipments across multiple carriers. It is typically used by operations, warehouse, and customer service teams to reduce manual shipping steps and enforce packaging and service-level rules. The product combines multi-carrier shipping with warehouse-oriented workflows such as pick/pack/ship, cartonization, and shipping cost visibility. It is commonly deployed as an integrated layer with ERP and ecommerce systems rather than as a full standalone ERP or WMS replacement.
Multi-carrier parcel and LTL
ShipHawk supports execution across parcel and freight modes, which helps teams manage shipping from a single workflow rather than separate tools. It focuses on rate shopping, label generation, documentation, and shipment tracking/visibility for outbound operations. This breadth is useful for distributors that ship a mix of small parcels and palletized freight. It can reduce the need to maintain separate processes for parcel shipping versus LTL booking.
Warehouse shipping workflow controls
The platform includes operational controls such as packaging logic, cartonization, and shipping rules that can be applied consistently at the packing station. These controls help standardize how shipments are built and which services are selected, which is important in multi-site distribution. It also supports exception handling and rework flows that are common in high-volume fulfillment. This positions it as more than a basic label-printing tool for many warehouses.
Integration-oriented deployment model
ShipHawk is commonly implemented as an execution layer integrated with ERP, WMS, and ecommerce platforms. This approach can allow organizations to keep their system of record while improving shipping speed and accuracy. Integration support is a practical differentiator for teams that need shipping to reflect order, inventory, and customer data from upstream systems. It also helps centralize carrier account configuration and shipping policies across business units.
Not a full WMS
While it includes warehouse-oriented shipping workflows, ShipHawk does not typically replace a full warehouse management system for receiving, putaway, replenishment, labor management, or advanced slotting. Organizations with complex inbound and inventory control requirements may still need a dedicated WMS. This can increase overall solution complexity when multiple systems must be coordinated. Buyers should validate which warehouse functions are native versus dependent on integrations.
TMS depth may be limited
For freight-heavy operations, transportation management needs can extend beyond execution into tendering, carrier procurement, appointment scheduling, and network optimization. ShipHawk’s core value is shipping execution rather than end-to-end transportation planning. Companies with complex multi-leg freight, brokerage workflows, or extensive carrier contract management may require additional TMS capabilities. Fit depends on whether the primary need is shipping/labeling versus transportation planning and optimization.
Implementation depends on integrations
Value realization often depends on accurate integrations with ERP/ecommerce and correct mapping of items, packaging, and carrier services. Data quality issues (weights, dimensions, packaging definitions) can reduce the effectiveness of rating and cartonization. Integration and configuration work can be non-trivial for multi-warehouse or multi-entity deployments. Teams should plan for testing across carriers, printers, and warehouse processes.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter / Basic | Free (no cost) | ShipHawk blog states a “completely free Basic product” (2015/2016). Includes core parcel features such as real-time comparison pricing, label printing, and a unified shipment status dashboard. |
| Plus | Not listed — contact ShipHawk | Self-service Plus described on ShipHawk blog: adds parcel + LTL support, ability to manage LTL tariffs, and includes Starter features. No public price listed on vendor site. |
| Pro | Not listed — contact ShipHawk | Described as an enterprise-lite SKU for high-growth retailers: adds home delivery, blanket wrap, broader LTL carrier access, and API/dashboard access. No public price listed. |
| Enterprise | Custom pricing — contact sales | Full-featured/enterprise offering (parcel, LTL, FTL, home delivery) with dedicated services, advanced automation, and custom engagements. Vendor site directs users to contact sales for demos/pricing. |
