Zonos
Cross border e-commerce software
Global trade management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$4,250 first payment
Free Trial unavailable
Free version
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- Transportation and logistics
- Information technology and software
- Manufacturing
What is Zonos
Zonos is a cross-border e-commerce platform that helps online merchants calculate and present landed costs (duties, taxes, and fees) and manage international checkout and shipping options. It is used by retailers and brands selling internationally who want clearer total cost visibility for shoppers and operational support for cross-border fulfillment. The product typically integrates with e-commerce platforms and carrier/shipping workflows to support duty/tax estimation, compliance-related data capture, and international delivery choices.
Landed cost calculation at checkout
Zonos focuses on estimating and presenting duties, taxes, and fees to shoppers before purchase. This supports use cases where merchants want to reduce unexpected delivery charges and related customer service issues. It aligns with cross-border checkout requirements more directly than general order management tools.
Cross-border checkout integrations
The platform is designed to integrate with common e-commerce storefront and checkout flows. This helps merchants operationalize international selling without building all duty/tax and localization logic in-house. Integration-centric design can shorten time-to-deploy compared with custom development.
International shipping workflow support
Zonos supports cross-border shipping options and related data needed for international delivery and customs processing. This can centralize parts of the cross-border experience that otherwise span multiple systems (checkout, tax/duty logic, and shipping). It is particularly relevant for merchants that need consistent international delivery choices across markets.
Not a full GTM suite
While it addresses duties/taxes and cross-border checkout needs, it may not cover the breadth of global trade management functions such as restricted party screening, trade agreement qualification, or end-to-end customs brokerage management. Organizations with complex trade compliance programs may need additional GTM tooling. Fit depends on regulatory scope and internal compliance requirements.
Accuracy depends on data inputs
Duty/tax estimation quality relies on correct product classification, origin, value, and shipping details. Merchants with inconsistent catalog data or frequent assortment changes may need ongoing data governance to maintain reliable results. Misclassification can lead to mismatched charges or customs delays.
Implementation varies by stack
Deployment effort can vary based on the merchant’s e-commerce platform, checkout customization, and carrier/3PL setup. Some organizations may require developer resources to align pricing display, tax logic, and order routing. Multi-store or multi-region setups can add configuration complexity.
Plan & Pricing
| Plan / Item | Price | Key features & notes |
|---|---|---|
| Platform subscription (monthly, billed over 12 months) | $250 per month | Access to Zonos Dashboard; includes 10,000 catalog items, unlimited landed-cost quotes, 10,000 Classify classifications. (Listed as $3,000/yr if paid monthly over 12 months). |
| Platform subscription (annual prepay) | $2,400 per year (20% annual prepay discount) | Same feature set as monthly plan; 20% discount vs $3,000 listed annualized cost. |
| One-time setup fee | $4,000 one-time | Required setup/onboarding fee shown on the pricing summary; initial invoice shown as Setup + first subscription payment. |
| First payment (example shown on site) | $4,250 first payment | Example first payment = $4,000 setup + $250 subscription (monthly plan). |
| Landed Cost (customer-paid per shipment) | $2.00 per shipment + 10% of duties, taxes, and fees | Guaranteed landed-cost calculation charged in addition to duty/tax/carrier fees; typically paid by the shopper at checkout. Docs also note a $5 export processing fee may apply for cross-docking in some cases. |
| Extended guarantee (optional) | +10% of duty/tax amount (optional for extended guarantee up to 1 year) | Option to guarantee landed cost for up to one year for an additional 10% of duty/tax amount (per docs). |
| Partner-limited free offering | FREE (Dashboard Lite) for Australia Post and Canada Post customers (referral links) | Zonos states it is free for customers of those contracted partners via referral links; “No subscription required, only pay for what you ship.” Per-shipment fees vary by post. |
| Additional products / Add-ons (Classify, Clear, Rate, Restrict, Screen, Inclusive Pricing, etc.) | Not publicly listed on site / contact sales | Zonos lists multiple add-on products but does not show public list prices for them; site prompts to contact sales or book a demo. |
Seller details
Zonos, Inc.
St. George, Utah, USA
2014
Private
https://zonos.com/
https://x.com/zonos
https://www.linkedin.com/company/zonos/
