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TouchPoint Church Management Software

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$6,000 per year
Free Trial unavailable
Free version unavailable
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User industry
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What is TouchPoint Church Management Software

TouchPoint Church Management Software is a church management system used to manage member and visitor records, groups, attendance, giving, and church communications. It targets church staff and administrators who need a centralized database and workflows for pastoral care, discipleship, and operational reporting. The product is commonly deployed by churches that want configurable data fields, role-based access, and integrations for online forms and messaging.

pros

Comprehensive people and group tracking

TouchPoint supports detailed person profiles, household relationships, and configurable attributes that churches use for member care and engagement tracking. It includes group and ministry structures with attendance and involvement history. This breadth can reduce reliance on separate spreadsheets or point tools for core directory and participation management.

Giving and contribution management

The system includes contribution tracking and donor statements to support common church finance workflows. It can associate gifts to individuals/households and track fund designations for reporting. This helps churches keep giving history connected to pastoral and engagement records rather than maintaining a separate donor database.

Role-based access and reporting

TouchPoint provides permissions and roles to control access to sensitive data such as giving and pastoral notes. It also offers reporting capabilities that support operational and ministry analysis (e.g., attendance trends, engagement, and giving summaries). These controls are important for churches with multiple staff roles and volunteer leaders.

cons

Implementation and admin overhead

A feature-rich ChMS typically requires configuration, data cleanup, and ongoing administration to stay accurate. Churches without dedicated database/admin capacity may find setup and governance challenging. The time required to define fields, workflows, and permissions can be higher than with simpler church software.

User experience varies by role

Systems designed for broad church operations can feel complex for occasional users such as volunteer leaders. Training is often needed to ensure consistent data entry and adoption across ministries. If mobile-first workflows are a priority, churches should validate the experience for check-in, attendance, and group leader tasks.

Integration scope requires validation

Churches often rely on connected tools for online giving, texting/email, website/app, and service planning. TouchPoint’s fit depends on the specific integrations available and the quality of sync for contacts, groups, and giving data. Buyers should confirm API availability, supported connectors, and any extra costs for third-party integration services.

Plan & Pricing

Pricing model: Price per active record (usage-based) Starting price: $6,000 annually (stated as "Starting at $6,000 annually" on TouchPoint's official pricing page) What’s included: Database access for unlimited users; integrated mobile app; unlimited groups & events; check-in; reporting; communication; volunteer scheduling; financial management; unlimited support; knowledge base. (Features listed on official pricing page) Add-ons / Notes: TouchPoint Giving (in-house payment processor) and Event Ticketing are offered as integrated/optional add-ons and may have separate/custom pricing. Data conversion, training, consulting, and TouchPoint Sites (microsite) have separate costs/offerings described on the vendor site.

Example / illustrative costs: The vendor does not publish per-active-record or per-attendee unit pricing on the public pricing page beyond the annual starting price; churches must contact TouchPoint for a tailored quote based on active record count and required add-ons.

Seller details

TouchPoint Software, Inc.
Private
https://www.touchpointsoftware.com/

Tools by TouchPoint Software, Inc.

TouchPoint Church Management Software

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