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infoodle

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
£15 per month
Free Trial
Free version unavailable
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User industry
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What is infoodle

infoodle is a cloud-based church management and nonprofit CRM platform used to manage people records, groups, communications, and engagement workflows. It supports churches and ministries that need a unified database for members, visitors, volunteers, and pastoral care interactions. The product emphasizes configurable forms, automated follow-up processes, and role-based access to help teams coordinate ministry activities. It is typically used by administrative staff and ministry leaders to track participation and manage communications from a central system.

pros

Configurable workflows and forms

infoodle provides configurable forms and process automation to route submissions and trigger follow-up tasks. This supports use cases such as visitor follow-up, volunteer onboarding, care requests, and event registrations. Compared with simpler directory-focused church tools, the workflow orientation can reduce manual handoffs between staff and ministry teams. Configuration options allow organizations to adapt processes without custom development.

Centralized constituent database

The platform maintains a unified record for individuals and households, including participation history and interactions. This helps churches and nonprofits reduce duplicate spreadsheets and fragmented contact lists. Centralization supports consistent communication lists and reporting across ministries. Role-based permissions help limit access to sensitive pastoral or care-related data.

Broad church operations coverage

infoodle covers multiple operational areas commonly needed by churches, including groups, communications, and engagement tracking. This can reduce the need to stitch together separate tools for forms, follow-up, and basic CRM. Organizations with multiple ministries can standardize data capture and follow-up across teams. The system is designed for ongoing relationship management rather than one-time event management only.

cons

Integration depth may vary

Organizations often require integrations with accounting, online giving, SMS/voice broadcasting, and website platforms. Depending on the specific tools in use, integration options may be limited or require workarounds such as file imports/exports or middleware. This can increase administrative effort and introduce data latency. Buyers should validate required integrations during evaluation.

Configuration requires admin effort

The flexibility of forms and workflows typically requires time to design, test, and maintain processes. Smaller teams without a dedicated system administrator may find initial setup and ongoing governance challenging. Changes to ministry processes can require updates to forms, routing, and permissions. This can slow adoption if internal ownership is unclear.

Feature scope may not fit all

Churches looking for an all-in-one suite that includes advanced worship planning, media/streaming, or tightly integrated giving and accounting may need additional systems. Conversely, organizations that only need basic member directory and simple messaging may find the platform more complex than necessary. Reporting and analytics needs should be validated against built-in capabilities. Fit depends on whether the organization prioritizes CRM-style engagement tracking versus lightweight church administration.

Plan & Pricing

Plan Price Key features & notes
CRM £20 per month (monthly) Starter CRM package: contacts (families/organisations), forms, emails, groups, reporting, workflows, mobile app, API. Optional modules (Finance / Events / Libraries) available as add-ons; pricing varies by contact band/currency (see notes). Source: infoodle pricing page.
Gift Aid (standalone) £15 per month (monthly) Standalone Gift Aid solution for UK-registered charities: donor approvals, Xero integration, HMRC filing, reports and donor statements. Can be upgraded to CRM+Finance.

Notes:

  • The infoodle pricing page uses selectable contact bands (e.g., <100, <250, ...), so shown prices can vary by selected band/currency. See the official prices page for banded pricing and currency selection.
  • Add-on module prices are not clearly displayed on the public pricing page; site encourages contacting sales or using the billing/calculator for exact totals.
  • A Free 14-day trial is offered (site-stated).

Seller details

infoodle
Private
https://www.infoodle.com/

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