CustomGuide
eLearning content software
Learning management systems
Online course providers
Online learning platforms
Technical skills development software
Talent management software
Training eLearning software
Education software
Adult education software
School assessment software
School tracking software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if CustomGuide and its alternatives fit your requirements.
$495 per year
Free TrialFree version
Small
Medium
Large
- Retail and wholesale
- Accommodation and food services
- Agriculture, fishing, and forestry
What is CustomGuide
CustomGuide is a learning platform focused on end-user software training, with a library of courses and tools to deliver and track learning. It is used by employers, schools, and training teams to assign courses, support self-paced learning, and monitor completion and progress. The product emphasizes practical application through interactive lessons and reference materials, and it is commonly positioned for productivity and business software skills development.
Strong application skills library
CustomGuide is widely associated with courseware for common workplace applications and digital productivity skills. This makes it a practical fit for organizations that need standardized training content without building courses from scratch. The breadth of off-the-shelf lessons can reduce time-to-launch for basic software enablement programs.
Built-in delivery and tracking
The platform supports assigning training and tracking learner progress and completion, aligning with typical LMS requirements. This helps training teams run structured programs and report on participation. It can also support blended use cases where learners use both guided lessons and reference materials.
Multiple learning formats
CustomGuide commonly provides training in more than one format (for example, interactive lessons and supporting reference resources). This helps accommodate different learning preferences and enables quick look-up after formal training. It also supports reuse of content for onboarding and ongoing reinforcement.
Limited authoring flexibility
Compared with platforms centered on rapid course creation, CustomGuide is more oriented around its own content library and structured lessons. Organizations with highly customized processes may need additional tools to build bespoke content. This can increase reliance on external authoring software or internal documentation workflows.
Not a full talent suite
Although it can support training programs, it is not typically positioned as a comprehensive talent management system covering performance, compensation, and broader HR workflows. Companies looking for end-to-end talent processes may need integrations with HRIS or dedicated talent platforms. This can add administrative overhead for user provisioning and reporting consolidation.
Advanced video/experience gaps
For use cases that require advanced video hosting, interactive video analytics, or immersive simulation-based training, CustomGuide may not match specialized platforms. Organizations running media-heavy learning programs may need a separate video platform or content delivery stack. This can complicate content governance and learner experience consistency.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | Free (Sign up) | Branded Cheat Sheets ("Your Logo") shown on site; site offers a free trial to explore the product (see notes). |
| Starter | $495 per year (annual) | Listed as supporting 5 active users; includes branded cheat sheets, 300+ customizable courses, AI course builder, skill assessments, LMS, training events. "Buy Now" link on site directs to HubSpot checkout. |
| Essentials | $995 per year (annual) | Listed as supporting 10 active users; includes branded cheat sheets, 300+ customizable courses, AI course builder, skill assessments, LMS, training events. |
| Custom Plans | Contact Us / Custom pricing | Listed for 25+ active users; includes SCORM export (shown only under Custom Plans), volume/sector discounts available; contact sales for custom quote. |
Notes: Information taken directly from CustomGuide's official pricing page. The site also states "Subscriptions are priced per user, starting at 10 users" (FAQ) which appears inconsistent with the Starter/Essentials rows that list 5 and 10 active users respectively. The site states free trial availability ("no time limit, no credit card required").
