Black Diamond Wealth Platform
Financial services CRM software
Investment portfolio management software
Financial services software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Black Diamond Wealth Platform
Black Diamond Wealth Platform is a wealth management platform used by registered investment advisors and other investment firms to manage client portfolios and deliver reporting. It supports portfolio accounting, performance reporting, billing, and client portal experiences, with integrations to custodians and data providers. The platform is commonly deployed as part of an integrated advisor technology stack and is offered as a cloud-based service.
Strong performance reporting suite
The platform provides portfolio performance reporting and analytics designed for advisor-client communication. It supports configurable reports and presentation formats that firms can tailor by household, account, or relationship. This helps standardize reporting across advisors while still allowing firm-level branding and templates.
Advisor workflows and billing
Black Diamond includes tools for fee billing and operational workflows that align with advisory firm processes. It supports householding and relationship structures commonly used in wealth management. These capabilities reduce reliance on spreadsheets for recurring billing and routine portfolio operations.
Custodian and data integrations
The platform integrates with multiple custodians and market/data sources to automate position, transaction, and pricing feeds. This reduces manual data entry and improves timeliness of portfolio updates. Integration support is a key requirement in this category where firms often run multi-custodian environments.
Implementation and data complexity
Initial setup typically requires mapping accounts, historical transactions, and reporting configurations, which can be time-consuming. Data quality issues from custododian feeds or legacy systems can surface during conversion and require remediation. Firms often need dedicated operations resources or partner support to complete onboarding.
CRM depth depends on stack
While the platform supports client-facing and advisor workflows, many firms still rely on a separate financial services CRM for full relationship management, pipeline tracking, and marketing automation. As a result, teams may need additional systems and integrations to cover end-to-end CRM requirements. This can increase total cost and administrative overhead.
Customization and admin overhead
Report templates, billing rules, and integration settings can require ongoing administration to keep outputs consistent across teams. Firms with complex products, alternatives, or bespoke fee schedules may need additional configuration and testing. Changes to workflows or branding can require coordination across operations, compliance, and client service teams.
Plan & Pricing
Pricing model: Custom / Contact sales (no published public pricing on official site) Publicly listed pricing: Not published on the vendor website; customers are directed to request a demo or contact sales for quotes. Promotional offers (documented on official site):
- Exclusive Strategic Alliance pricing for current Morningstar Office clients: 50% off platform fees for the first 12 months if signed by June 30, 2025. Five-year term pricing protection. No implementation or data-conversion fees and waived ByAllAccounts fees during the initial term. (Promotional details appear in an official Black Diamond blog post.) Notes / Sales contact: Request a demo or contact sales; official demo/contact page lists a phone number +1 800 727 0605 and a request-demo form.
Reasoning / Evidence used: Pricing is not presented as tiered or usage-based on the public vendor site; the site routes interested parties to Request Demo / Contact Sales. Promotional details above are the only explicit fee-related items published on the official site.
Seller details
SS&C Technologies Holdings, Inc.
Windsor, Connecticut, USA
1986
Public
https://www.ssctech.com/
https://x.com/ssctechnologies
https://www.linkedin.com/company/ssc-technologies/
