Novidea
Insurance agency management systems
Insurance analytics software
Insurance billing software
Insurance claims management software
Insurance policy administration systems
Insurance suites software
Property & casualty policy administration systems
Insurance software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Novidea and its alternatives fit your requirements.
Contact the product provider
Free Trial
Free version unavailable
Small
Medium
Large
- Real estate and property management
- Construction
- Professional services (engineering, legal, consulting, etc.)
What is Novidea
Novidea is a cloud-based insurance management platform that supports end-to-end operations across distribution and underwriting organizations. It is used by insurance agencies, brokers, MGAs, and carriers to manage CRM, policy lifecycle, claims, billing, and reporting in a single system. The product emphasizes configurable workflows and a unified data model to reduce reliance on separate point solutions. It is typically deployed for organizations that want one platform to support multiple lines of business and geographies.
Broad end-to-end functionality
The platform combines CRM, policy administration, claims, billing, and analytics capabilities in one environment. This can reduce the need to integrate multiple systems for core operational processes. It supports both distribution-side and underwriting-side workflows, which is useful for organizations operating as brokers and MGAs. A single platform can simplify user access, data consistency, and cross-department reporting.
Configurable workflows and data model
Novidea provides configuration options for processes, fields, and workflows to fit different operating models. This is relevant for firms that handle multiple products, carriers, or regional requirements and need variations in intake, servicing, and approvals. Configuration can help standardize processes without forcing identical handling for all business units. It also supports tailoring dashboards and reporting to role-specific needs.
Cloud delivery and reporting
As a cloud platform, Novidea supports remote access and centralized administration across offices. It includes reporting and analytics features that use operational data captured in the system to monitor pipeline, policy performance, and service activity. Consolidated reporting can be valuable for multi-branch organizations that want consistent KPIs. The platform approach can make it easier to govern data definitions compared with disconnected tools.
Implementation and change management effort
A suite that spans CRM, policy, claims, and billing typically requires significant process design, data migration, and user training. Organizations moving from established agency management systems may need to re-map workflows and historical records. Time-to-value can depend heavily on internal readiness and the complexity of lines of business. Ongoing administration may require dedicated power users or IT support.
Integration needs for ecosystem tools
Many insurance organizations rely on external rating, accounting, document management, e-signature, and carrier connectivity tools. Even with a broad suite, integrations are often still required to fit an existing ecosystem and local market requirements. Integration availability and depth can vary by region and carrier relationships. This can add cost and project risk if key connectors are not available out of the box.
Fit varies by market and segment
Product capabilities and templates may align better with certain geographies, distribution models, or underwriting structures than others. Smaller agencies that primarily need a lightweight AMS may find the suite broader than necessary. Conversely, highly specialized P&C workflows can require additional configuration to match established practices. Buyers should validate line-of-business coverage, regulatory needs, and reporting requirements during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Enterprise | Custom pricing — quote required (contact sales) | Full, configurable insurance management platform for large brokers, carriers and global deployments; tailored implementation, advanced security and compliance. |
| Retail Agencies | Custom pricing — quote required (contact sales) | Front-office CRM, quote-to-bind, renewals, customer intelligence for retail brokerages/agencies. |
| MGAs / MGUs | Custom pricing — quote required (contact sales) | Product builder, rating engine, delegated authority/binder management, claims and financials for MGAs/MGUs. |
| Wholesalers / Aggregators | Custom pricing — quote required (contact sales) | Multi-market placement, submission workflows, document generation and integrations. |
| PerForm (trialable app) | 14-day free trial available; paid subscription thereafter (pricing by quote) | Per the vendor T&Cs, Novidea offers a 14-day no-cost trial of its PerForm application; continued use requires payment per the applicable subscription quote. |
Seller details
Novidea Ltd.
London, United Kingdom
2006
Private
https://www.novidea.com/
https://x.com/Novidea
https://www.linkedin.com/company/novidea/
