Keela
Grant management software
Donor management software
Fundraising software
Nonprofit CRM software
Nonprofit payment gateway software
Nonprofit software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$134 per month
Free Trial unavailable
Free version
Small
Medium
Large
- Accommodation and food services
- Healthcare and life sciences
- Agriculture, fishing, and forestry
What is Keela
Keela is a cloud-based donor management and fundraising platform designed for small to mid-sized nonprofits. It combines constituent CRM, donation processing, email marketing, and fundraising tools to help organizations manage relationships and run campaigns. The product emphasizes an integrated workflow for donor data, communications, and online giving, with optional automation features for common nonprofit processes.
Integrated donor CRM and fundraising
Keela centralizes constituent records, donation history, and engagement activity in one system. It supports common fundraising workflows such as online donation pages, campaign tracking, and donor segmentation. This reduces the need to stitch together separate tools for CRM and fundraising operations.
Built-in email and segmentation
Keela includes email marketing capabilities tied directly to donor profiles and giving history. Users can segment audiences based on attributes and interactions to tailor outreach. This is useful for nonprofits that want communications and donor data managed in the same application.
Online giving and payments support
Keela provides online donation forms and payment processing as part of the fundraising workflow. Donations can be recorded back to constituent profiles to support receipting and reporting. This supports nonprofits that want a single system for collecting and tracking donations.
Limited grantmaking depth
Keela is primarily oriented around fundraising and donor management rather than full grantmaking operations. Organizations that need complex application intake, multi-stage reviews, scoring, and panel workflows may require a dedicated grants platform. Grant tracking features, where present, are typically lighter than specialized grant management systems.
May not fit complex enterprises
Larger nonprofits with highly customized data models, multi-entity structures, or advanced governance requirements may find constraints in configuration. Complex integrations and bespoke workflows can require additional services or external tooling. Enterprise-grade ERP-style functionality is not the product’s core focus.
Integration ecosystem can vary
Compared with platforms that offer extensive app marketplaces and broad third-party ecosystems, integration options may be narrower depending on the specific tools a nonprofit uses. Some integrations may rely on middleware or custom work. This can affect organizations with mature data stacks or strict integration requirements.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter (Free) | Free | Starter plan limited to 250 contacts; Stripe-only payment processor; access to Knowledge Base, training videos, Keela Community; no Customer Care on Starter. (Support article: Keela Starter) |
| Up to 1,000 contacts | $134 per month (billed annually) / $160 per month (billed monthly) | Core nonprofit CRM: donor & volunteer management, email marketing, donation management, grant management, unlimited donation forms & emails, reporting & analytics, automation, compliant tax receipts, no platform transaction fees; Standard Care (email support, knowledge base) included. |
| 1,001–2,500 contacts | $209 per month (billed annually) / $225 per month (billed monthly) | Same included features and available add-ons. |
| 2,501–5,000 contacts (Most popular) | $274 per month (billed annually) / $315 per month (billed monthly) | Same included features and available add-ons. |
| 5,001–7,500 contacts | $329 per month (billed annually) / $370 per month (billed monthly) | Same included features and available add-ons. |
| 7,501–10,000+ contacts | $379 per month (billed annually) / $430 per month (billed monthly) | Same included features; organizations with more than 10,000 contacts must request a custom quote. |
Additional/optional pricing notes:
- Standard Care: $0/mo (included in every Keela plan).
- Premium Care (add-on): from $200/mo (provides unlimited live chat, scheduled phone support, monthly training sessions, tailored workshops).
- Keela states donation processing is handled via PayPal and Stripe (nonprofit rate 2.2% + $0.30); Keela does not take additional platform/transaction fees.
- Billing: Monthly and Annual billing available; annual billing offers up to ~23% savings vs monthly.
