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Donorfy

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
£39 per month
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Accommodation and food services
  2. Healthcare and life sciences
  3. Agriculture, fishing, and forestry

What is Donorfy

Donorfy is a cloud-based donor management and fundraising CRM for charities and nonprofit organizations. It centralizes constituent records, donation history, communications, and fundraising activity to support relationship management and reporting. The product typically serves small to mid-sized nonprofits that need a configurable CRM with online giving and integrations. It emphasizes practical fundraising workflows (e.g., campaigns, Gift Aid handling for UK charities) rather than broad enterprise resource planning.

pros

Nonprofit CRM core records

Donorfy maintains constituent profiles with donation history, interactions, and segmentation to support ongoing donor stewardship. It supports common fundraising workflows such as campaigns, appeals, and recurring giving tracking. This aligns with typical nonprofit CRM expectations in the reference space while remaining focused on donor operations rather than broader corporate giving or grantmaking administration.

UK charity workflow support

Donorfy includes features commonly required by UK charities, such as Gift Aid-related tracking and reporting workflows. This can reduce reliance on spreadsheets or custom processes for organizations operating in the UK regulatory context. For UK-based nonprofits, this specialization can be a practical differentiator versus more generalized fundraising CRMs.

Integrations for giving and comms

Donorfy is designed to connect with common nonprofit tools for online donations, email marketing, and accounting through integrations and APIs. This helps organizations keep donor data synchronized across systems and reduce manual re-entry. Integration capability is important in this category because nonprofits often assemble a stack rather than use a single suite.

cons

Limited grantmaking depth

While Donorfy supports fundraising and donor management, it is not primarily a full grant management system for application intake, reviewer workflows, scoring, and award administration. Organizations running complex grant programs may need a dedicated grants platform for end-to-end grant lifecycle management. This can create additional integration and reporting work if both fundraising and grantmaking are required.

Not an ERP-style suite

Donorfy focuses on CRM and fundraising rather than providing a broad nonprofit ERP covering finance, HR, procurement, and advanced operational modules. Nonprofits seeking a single system of record across back office and programs may need additional systems. This can be a limitation for larger organizations with complex internal controls and multi-entity accounting needs.

Advanced analytics may require BI

Standard nonprofit CRM reporting is available, but organizations that require highly customized dashboards, complex attribution, or multi-source analytics may need external BI tooling. Data modeling across fundraising, finance, and program outcomes can be difficult without a dedicated analytics layer. This is a common gap when compared with platforms that emphasize enterprise reporting and configurable data warehouses.

Plan & Pricing

Plan Price Key features & notes
Donorfy Essentials (Free) Free For very small charities: up to 250 constituents. Fast sign-up, no payment details required; limited feature set compared with paid plans. (See Donorfy Essentials page.)
Starter £39/mo +VAT (up to 500 constituents); £92/mo +VAT (up to 1,000 constituents) (effective 01-May-2025) Entry-level paid plan for small charities. Unlimited users, 0% transaction fees, Gift Aid claiming, GDPR Preference Centre, integrations (Enthuse & JustGiving), 1 Academy licence, limited web forms/triggers/dashboards. Pricing is volume-based (billed by peak monthly constituent count).
Professional Example bands (PROFESSIONAL subscription, with effect from 01-May-2025): £69/mo +VAT (up to 500); £137/mo +VAT (up to 1,000); £181/mo +VAT (up to 2,500); £247/mo +VAT (up to 5,000) Full-featured plan: up to 200,000 constituents (and higher bands available), unlimited users, all out-of-the-box features, unlimited web forms & triggers, Accounts integration, Xero, REST API, 10 Dashboards, 3 Academy licences. Pricing scales by constituent bands.
Enterprise Example bands (Enterprise / high-volume, with effect from 01-May-2025): £299/mo +VAT (up to 1,000); £378/mo +VAT (up to 2,500); £465/mo +VAT (up to 5,000); scales to £1,943/mo +VAT (up to 175,000) Advanced controls for larger organisations: up to 1 million constituents, dedicated Relationship/Customer Success Manager, Priority Support, Private Cloud, Direct SQL access, included sandbox(s), larger allocations of Academy licences and Dashboards. Contact sales for custom quotes and implementation packages.

Notes & add-ons:

  • Sandboxes: £30/mo + constituents (GBP) (one sandbox included on some Enterprise setups; additional sandboxes charged).
  • Donorfy Academy additional licences: £22/month per block of 5 licences (GBP).
  • Additional dashboards: blocks of 10 dashboards for £19/month (GBP).
  • Payment options: monthly billing, annual renewals (2% discount), multi-year pre-paid subscriptions (MYPP) with up to 5% discount and price protection. All prices exclude VAT (where applicable).

Seller details

Donorfy Ltd
Private
https://www.donorfy.com/
https://x.com/donorfy
https://www.linkedin.com/company/donorfy/

Tools by Donorfy Ltd

Donorfy

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