myUnity
Assisted living software
Home care agency management software
Hospice software
Health care software
Ambulatory software
Long term post acute care
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is myUnity
myUnity is a cloud-based electronic health record (EHR) and care management platform used by post-acute and long-term care providers to document care, coordinate interdisciplinary workflows, and support compliance reporting. It is used by skilled nursing, senior living, and other long-term services and supports organizations that need clinical documentation, assessments, and care planning in one system. The product emphasizes configurable workflows and role-based tools for nursing, therapy, and ancillary staff, with options to connect to external systems through integrations.
Purpose-built for post-acute workflows
The platform is designed around long-term and post-acute care documentation patterns such as care plans, assessments, and interdisciplinary collaboration. This focus can reduce the amount of customization required compared with more general healthcare systems. It aligns day-to-day clinical documentation with operational needs common in senior care settings.
Configurable clinical documentation
myUnity supports configurable forms, workflows, and role-based access to fit different facility policies and service lines. This can help organizations standardize documentation while accommodating variations across locations. Configuration options are useful when rolling out consistent processes across multiple sites.
Integration and interoperability options
The product supports connectivity to other healthcare and business systems (for example, labs, pharmacies, billing, or data exchange) through integrations. This can reduce duplicate data entry and improve continuity of information across care settings. Integration capabilities are important for organizations operating in mixed vendor environments.
Implementation effort can be significant
Deploying an EHR in long-term care typically requires workflow mapping, data migration, and staff training, and myUnity is not exempt from that effort. Organizations with limited IT resources may need external implementation support. Timelines and internal change management can be a constraint for smaller operators.
Feature fit varies by care setting
While it targets post-acute and long-term care, organizations focused primarily on home care agency operations or hospice-specific workflows may find gaps that require add-ons or complementary systems. Buyers should validate scheduling, visit management, and hospice compliance needs against their exact use case. Multi-line providers may need careful module selection to avoid overlap or missing functions.
Reporting may require configuration
Operational and clinical reporting often depends on how documentation templates and workflows are configured. Some organizations may need additional setup to produce facility-specific dashboards, quality measures, or regulatory reports in the desired format. This can increase reliance on vendor services or internal analysts for ongoing optimization.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| myUnity Essentials | Contact sales (not published on official site) | Entry-level edition referenced on Netsmart support pages; supports post-acute care workflows for home health/hospice; request-a-demo/contact-sales for details. |
| myUnity Senior Living | Contact sales (not published on official site) | Edition tailored for senior living settings (role-based views, integrated resident care workflows). |
| myUnity Enterprise | Contact sales (not published on official site) | Enterprise-scale configuration with unified patient record across post-acute settings, interoperability, analytics and billing support. |
Notes: Netsmart’s official myUnity product pages and support pages describe editions (Essentials, Senior Living, Enterprise) and product capabilities but do not publish public pricing or trial/free-tier details; the site directs prospective customers to "Request a Demo" or contact sales/phone numbers.
Seller details
myUnity (vendor information unclear)
