Birdie
Home care agency management software
Health care software
Ambulatory software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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£200 per month
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What is Birdie
Birdie is a cloud-based home care agency management platform used to plan and document domiciliary care delivery. It supports care scheduling, digital care records, carer mobile workflows, and monitoring of visit completion and client wellbeing. The product is primarily used by home care providers and care teams to coordinate visits and maintain auditable care documentation, with a focus on UK home care operations and compliance needs.
End-to-end home care workflows
Birdie combines scheduling, care planning, daily care notes, and visit verification into a single operational workflow. This reduces reliance on separate tools for rostering and care documentation. Agencies can use it to coordinate carers, manage client information, and maintain a consistent record of delivered care.
Mobile-first carer documentation
Birdie provides a mobile app for carers to record care delivered during visits, including notes and task completion. This supports near-real-time visibility for office staff and care managers. Mobile capture can improve completeness of records compared with paper-based processes when connectivity and device policies are in place.
UK-oriented compliance support
The platform is designed around domiciliary care delivery and typical UK provider requirements, including structured care records and operational oversight. This can simplify adoption for UK agencies compared with more generalized ambulatory tools. It also supports auditability through centralized digital records and visit tracking.
Geographic fit varies
Birdie’s strongest alignment is with UK home care processes and terminology. Providers operating in other regions may find gaps in local billing, payer, or regulatory workflows. International deployments may require additional configuration, integrations, or process changes to match local requirements.
Limited acute clinical depth
As a home care agency operations platform, Birdie is not positioned as a full electronic health record for complex clinical documentation across multiple care settings. Organizations needing advanced clinical modules (e.g., extensive clinical assessments, orders, or multidisciplinary charting) may require complementary systems. This can increase integration and data-governance effort.
Integration needs can add effort
Home care agencies often require integrations with payroll, accounting, HR, telephony, and external clinical systems. Depending on the agency’s stack, achieving end-to-end automation may require API work or partner connectors. Integration scope and availability can affect implementation time and total cost of ownership.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | Pricing based on the number of care hours you schedule; contact Birdie for a quote. (Website states pricing “Starting from £200 per month (excl. VAT)”.) | Digital care assessments and plans; templated drag-and-drop rostering; invoicing and payroll; Carer and Family apps; GP Connect; eMAR. |
| Core | Pricing based on the number of care hours you schedule; contact Birdie for a quote. (See note above.) | Everything in Starter, plus: analytics; digital body maps; action creation and assignment; auditing forms; multi-payer invoicing. |
| Advanced | Pricing based on the number of care hours you schedule; contact Birdie for a quote. (See note above.) | Everything in Core, plus: secure carer messaging; evidence tagging; workflow automation; smart assessment recommendations; outcome monitoring. |
| Plus | Pricing based on the number of care hours you schedule; contact Birdie for a quote. (See note above.) | Everything in Advanced, plus: custom workflows; premium support. |
Seller details
Birdie Care Ltd
London, UK
2017
Private
https://birdie.care/
https://x.com/birdiecare
https://www.linkedin.com/company/birdiecare/
