SimplePractice
Mental health software
EHR software
HIPAA compliant messaging software
Medical practice management software
Nutritionist software
Patient engagement software
Telemedicine software
Health care software
Ambulatory software
Patient experience software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$15 per month
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What is SimplePractice
SimplePractice is a cloud-based practice management and EHR platform used by outpatient clinicians to run scheduling, documentation, billing, and client communications in one system. It targets private practices and small-to-midsize groups in behavioral health and allied health (including therapy and nutrition). The product combines clinical notes and templates, client portal features, telehealth, and online intake/consent workflows, with optional add-ons for payments and insurance-related workflows.
Broad all-in-one workflow coverage
SimplePractice supports core front-office and clinical workflows including scheduling, intake forms, documentation, billing, and client communications. This reduces the need to stitch together separate tools for telehealth, forms, and messaging. For many small practices, the breadth of features can simplify day-to-day operations compared with more narrowly focused tools in the same space.
Client portal and digital intake
The platform includes a client portal for completing intake paperwork, signing documents, and accessing invoices and appointments. Digital forms and e-signatures help standardize onboarding and reduce manual data entry. These capabilities are commonly used by behavioral health and nutrition practices that rely on recurring visits and frequent updates to consents and questionnaires.
Integrated telehealth and messaging
SimplePractice provides built-in telehealth sessions and secure client messaging as part of its patient engagement toolset. Keeping video visits and communications inside the same system can improve continuity of documentation and reduce context switching. This is particularly relevant for hybrid practices that alternate between in-person and remote sessions.
Best fit for smaller practices
SimplePractice is primarily designed for private practices and smaller group settings rather than complex multi-site enterprises. Organizations with advanced role-based access needs, highly customized workflows, or extensive reporting requirements may find limitations. Larger implementations may require additional operational workarounds or complementary systems.
Insurance and billing complexity
While the product supports billing workflows, insurance-heavy practices often require detailed claim management, payer-specific rules, and reconciliation processes. Depending on the practice’s mix of payers and services, teams may still rely on external billing services or additional tools. This can reduce the benefit of having a single end-to-end platform.
Limited deep customization and analytics
Template and form tools support common documentation needs, but highly specialized clinical programs may need deeper configurability than is available out of the box. Reporting and analytics tend to focus on operational metrics rather than advanced clinical or population-level insights. Practices that require extensive custom dashboards or data modeling may need exports and third-party BI.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | Starting at $15 per month for 12 months (promo), then $49/month (standard) | 1 clinician; listed on pricing page as “New practice” offering (5 appointments/month shown for that offering); includes core features, free credentialing support. No secure messaging. Promo and 50% off 3 months offers may appear on the pricing page. cite |
| Essential | $79/month | 1 clinician; everything in Starter plus additional clinician-facing features (secure messaging, appointment requests, customizable notes/forms). Includes 10 insurance claims/month then per-claim fees apply. Listed as the most popular plan. cite |
| Plus | $99/month | 1+ clinicians; everything in Essential plus group appointments (included on Plus), automatic insurance status checks, 35 insurance claims/month then per-claim fees apply, and ability to add team members. Add clinicians starting at $74/clinician (banded pricing: $74/mo for 2–5 clinicians; $72/mo for 6–15; $69/mo for 16+). Practice managers $39/month. cite |
Additional official fees & add-ons (from vendor site):
- Insurance claim filing fees: Starter $0.50/claim; Essential includes 10 claims/month then $0.35/claim (tiered based on volume); Plus includes 35 claims/month then $0.25/claim (tiered). Tiered per-claim pricing for larger volumes (e.g., 251–600, 601–1000, 1000+ claims) are published on the support page. cite
- ePrescribe: $49/month per clinician + one-time $89 setup fee (add-on). cite
- Note Taker (AI-powered): $35/month per clinician (add-on). cite
- Group appointments with telehealth: Included on Plus; available as $20/month per clinician add-on on Essential. cite
- Credit card processing: 3.15% + $0.30 per successful transaction (vendor payment processing fee). cite
- Annual AMA CPT (CPT®) access fee: $20 per clinician per year (billed in December). cite
- Free trial: Vendor states a free 30-day trial (no credit card required) that gives access to all Plus features during the trial; billing begins after the 30-day trial ends. cite
Seller details
SimplePractice, LLC
Los Angeles, CA, USA
2012
Private
https://www.simplepractice.com/
https://x.com/simplepractice
https://www.linkedin.com/company/simplepractice/
