CentralReach
Mental health software
Medical billing software
Medical staff scheduling software
Medical practice management software
Patient scheduling software
Health care software
Ambulatory software
Applied behavior analysis (ABA)
Health care operations software
Patient experience software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if CentralReach and its alternatives fit your requirements.
$120 per student per year
Free Trial
Free version unavailable
Small
Medium
Large
-
What is CentralReach
CentralReach is a cloud-based practice management platform designed primarily for applied behavior analysis (ABA) and related behavioral health providers. It supports clinical documentation, scheduling, billing and claims workflows, and operational reporting for multi-staff clinics and organizations. The product is commonly used by ABA therapy practices that need integrated tools for authorizations, session notes, and revenue-cycle processes in one system.
ABA-focused clinical workflows
CentralReach includes workflows tailored to ABA service delivery, such as treatment plan and session documentation patterns commonly used in ABA settings. This specialization can reduce reliance on generic note templates and manual workarounds. It is positioned for organizations that need ABA-specific operational structure rather than a general-purpose therapy EHR.
Integrated scheduling and billing
The platform combines patient scheduling, staff scheduling, and billing/claims-related workflows in a single system. This can reduce duplicate data entry between scheduling, documentation, and invoicing processes. It is particularly relevant for practices coordinating multiple providers and high visit volumes.
Operational reporting for clinics
CentralReach provides reporting capabilities intended to support clinic operations, including visibility into service delivery and financial workflows. Centralized reporting can help managers monitor utilization and workflow status across teams. This is useful for organizations that need more operational oversight than lightweight practice tools typically provide.
Complexity for small practices
Because the product targets ABA organizations with operational and billing needs, setup and day-to-day administration can be heavier than simpler therapy practice systems. Smaller practices may find that the breadth of features increases training time. Teams without dedicated operations support may experience slower adoption.
ABA-centric fit limitations
Organizations outside ABA or with mixed specialty requirements may find that some workflows and terminology are optimized for ABA use cases. This can create mismatches for practices that primarily need general mental health documentation and scheduling. In those cases, configuration effort may be required to align workflows to non-ABA services.
Billing rules vary by payer
Medical billing and claims workflows depend heavily on payer-specific rules, authorizations, and local requirements. Practices may still need internal expertise to manage exceptions, denials, and payer configuration even with an integrated system. This can limit how much the software alone can standardize revenue-cycle outcomes.
Plan & Pricing
CentralReach (official site findings)
CentralReach (core products)
- CentralReach does not publish standard, site-wide list prices for its main ABA / enterprise platform. Pricing for the core CentralReach platform and most modules is provided by custom quote / Customer Order (see Pricing Policy). Contact sales for a tailored quote.
CR LiftEd (education product) — official published price
| Plan | Price | Key features & notes |
|---|---|---|
| CR LiftEd — School-Level Implementation | $10 per student / month (billed annually at $120 per student) | Minimum of 10 students required. Implementation & fidelity services are required and charged separately. Features: IEP goal tracking, therapy session tracking, ABA-based curricula, integrations, annual subscription. |
| CR LiftEd — District-Level Implementation | Special pricing (contact sales) | Pricing based on student enrollment, staff size, and implementation model; inquire for details. |
CR Essentials (startup / small ABA product)
- Official site (essentials.centralreach.com) shows "FREE TRIAL OPTIONS" and marketing for CR Essentials but does not publish list prices. The product page invites demo / contact for pricing; no public per-seat/month figures are shown on the official site.
CentralReach Pricing Policy (legal page)
- Official Pricing Policy states subscription fees are determined by reviewing active user accounts and multiplying active seats by applicable price-per-seat from the Customer Order; pricing and commercial terms in Customer Orders are Confidential. The policy references implementation fees, transactional fees, committed seats, and automatic annual increases up to 7% (see Pricing Policy).
Seller details
CentralReach, LLC
Fort Lauderdale, Florida, USA
2012
Private
https://www.centralreach.com/
https://x.com/centralreach
https://www.linkedin.com/company/centralreach/
