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CareCloud Charts

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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User industry
  1. Healthcare and life sciences
  2. Public sector and nonprofit organizations
  3. Banking and insurance

What is CareCloud Charts

CareCloud Charts is a cloud-based electronic health record (EHR) product used by ambulatory medical practices to document patient encounters and manage clinical workflows. It supports charting, e-prescribing, clinical documentation templates, and access to patient records across providers and locations. The product is typically deployed alongside CareCloud’s practice management and revenue cycle tools, with integrations used to connect to labs, pharmacies, and other healthcare services.

pros

Ambulatory-focused clinical workflows

The product is designed for outpatient clinical documentation and day-to-day provider workflows rather than facility-based long-term care operations. It supports encounter documentation, problem/medication lists, and clinical note creation within a single system. This focus can be a better fit for physician groups and specialty clinics than platforms primarily built for skilled nursing, home health, or hospice settings.

Cloud access and mobility

CareCloud Charts is delivered as a cloud application, which supports access from multiple sites without on-premises infrastructure. This model can simplify updates and reduce local IT maintenance compared with server-hosted deployments. It also supports clinicians who need to review charts and complete documentation across locations.

E-prescribing and connectivity options

The product includes e-prescribing capabilities and is commonly used with external healthcare connectivity services (for example, labs and pharmacies) through integrations. This helps practices route orders and prescriptions electronically and keep clinical records more complete. Connectivity is a core requirement for many ambulatory EHR implementations and reduces reliance on manual fax or paper workflows.

cons

Not tailored to post-acute care

CareCloud Charts is primarily positioned for ambulatory practices, so organizations in skilled nursing, senior living, home health, or hospice may find gaps in facility-centric workflows. Examples can include interdisciplinary care planning, MDS/PDPM-related processes, or visit-based home health documentation patterns. Buyers in those segments often require specialized modules that are not central to an ambulatory EHR.

Implementation and template effort

EHR deployments typically require configuration of templates, clinical content, and role-based workflows to match each specialty and provider preference. Practices may need dedicated time for build, training, and change management to achieve consistent documentation. If configuration is limited or rushed, users can experience inconsistent note quality and workflow friction.

Integration scope varies by environment

While integrations are available, the breadth and depth of interoperability can vary based on the practice’s local ecosystem and third-party vendors. Some interfaces may require additional contracting, implementation work, or ongoing monitoring. Organizations with complex referral networks or multiple external systems may need to validate specific interface availability and data flow details during evaluation.

Plan & Pricing

Plan Price Key features & notes
CareCloud Central $349 per provider/month Practice management (scheduling, eligibility, patient profiles, billing rules engine). (Official site: CareCloud Continuum article)
CareCloud Complete $629 per provider/month Integrated EHR (Charts) + Practice Management — specialty-driven clinical tools and built-in claims rules/alerts. (Official site: CareCloud Continuum article)
CareCloud Charts (standalone EHR) Not published on official site — contact sales CareCloud Charts is offered as a standalone EHR product; official product pages describe features but do not list a public per-provider price. (Official site: EHR product pages / FAQs)
CareCloud Concierge (outsourced RCM) Percentage of collections (official site notes 3%–7% range) Full-service RCM (billing, claims follow-up, denial management); contact sales for details. (Official site: CareCloud Continuum article)

Seller details

CareCloud, Inc.
Miami, FL, USA
1999
Public
https://www.carecloud.com/
https://x.com/CareCloud
https://www.linkedin.com/company/carecloud/

Tools by CareCloud, Inc.

CareCloud Breeze
Amazing Charts EHR
CareCloud Charts
CareCloud Central
CareCloud Concierge
MTBC
MTBC Medical Billing Service
MTBC PracticePro
CareCloud Breeze
CDP & CRM CareCloud
MTBC PHR App

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