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Amazing Charts Practice Management (formerly CareTracker PM)

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$499 per month
Free Trial unavailable
Free version unavailable
User corporate size
Small
Medium
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User industry
  1. Healthcare and life sciences
  2. Professional services (engineering, legal, consulting, etc.)
  3. Information technology and software

What is Amazing Charts Practice Management (formerly CareTracker PM)

Amazing Charts Practice Management (formerly CareTracker PM) is a medical practice management system used to run front-office and billing operations for outpatient practices. It supports scheduling, patient demographics, insurance and eligibility workflows, charge capture, claims submission, and payment posting to help practices manage day-to-day administrative and revenue processes. The product is typically used by small to mid-sized ambulatory practices that want practice management tightly aligned with an EHR from the same vendor. It is positioned as part of the Amazing Charts suite rather than a standalone enterprise claims platform.

pros

Core PM and billing workflows

The product covers common practice management functions such as appointment scheduling, patient registration, insurance information management, and billing workflows. It supports claims-related activities (e.g., claim creation and submission) that are central to outpatient revenue operations. This makes it suitable for practices that want a single system to manage both administrative and billing tasks. It aligns with typical needs of ambulatory clinics rather than payer-side claims organizations.

Suite alignment with Amazing Charts

As part of the Amazing Charts product family, it is designed to work alongside the vendor’s EHR and related modules. This can reduce the need for multiple vendors for core clinical and administrative workflows in smaller practices. A single-vendor approach can simplify contracting, support, and upgrades compared with assembling separate PM and EHR products. It is most relevant where the practice already standardizes on Amazing Charts for clinical documentation.

Ambulatory practice focus

The feature set is oriented to outpatient practice operations, including front-desk workflows and routine billing cycles. This focus can be a practical fit for independent practices that do not require complex, multi-entity enterprise configurations. Compared with broader platforms in the space, it is typically implemented in smaller organizational contexts. The product’s scope matches common ambulatory operational requirements more than specialized payer claims processing.

cons

Limited enterprise-scale capabilities

The product is not generally positioned for large health systems or payer-scale claims operations that require extensive configurability, complex adjudication, or high-volume multi-line processing. Organizations with multiple service lines, complex contracting, or advanced denial analytics may need additional tools. If a practice expects rapid growth or multi-site complexity, it may encounter functional or administrative constraints. Fit is strongest in small to mid-sized ambulatory settings.

Credentialing not a core module

Although credentialing is adjacent to revenue operations, this product is primarily a practice management and billing system rather than a dedicated credentialing platform. Practices that need robust provider enrollment, payer credentialing tracking, and automated re-credentialing workflows may require a separate credentialing solution. Any credentialing support is likely to be lighter-weight compared with specialized tools. Buyers should validate credentialing scope during evaluation.

Integration ecosystem may be narrower

Compared with larger, platform-oriented vendors in this space, the breadth of prebuilt integrations and third-party marketplace options may be more limited. Practices with established clearinghouse, patient engagement, analytics, or accounting stacks may need additional integration work. This can increase implementation effort when replacing an existing PM system. Integration requirements should be confirmed for labs, imaging, clearinghouses, and payment processors used by the practice.

Plan & Pricing

Plan Price Key features & notes
Electronic Health Records (EHR) - Hosted $229 per month 24/7 access, automatic updates, e-Prescribing, templates, US-based support. (EHR-only.)
Electronic Health Records (EHR) - Locally Installed $249 per month e-Prescribing, templates, US-based support, intuitive charting. (EHR-only, on-prem.)
Bundled EHR + Practice Management $499 per month Seamless EHR + Practice Management integration, integrated clearinghouse, payment posting, claims manager, reporting. (Includes Practice Management when purchased as the bundle.)

Notes:

  • Amazing Charts' public pricing page lists the three items above (EHR hosted, EHR locally installed, and the bundled EHR + Practice Management price). Source: Amazing Charts pricing page.
  • The vendor's purchase/portal page shows additional purchasable items (e.g., a one-time software purchase price shown in the client portal and annual support/backup fees) and also instructs customers to call the Practice Management line for standalone Practice Management pricing. The official site does not publish a standalone Practice Management (PM-only) monthly price on the public pricing page; it directs customers to contact the Practice Management sales line for PM-only pricing and quotes. (See vendor client portal / buy page.)

Seller details

Amazing Charts
Morrisville, North Carolina, United States
1999
Private
https://www.amazingcharts.com/
https://x.com/amazingcharts
https://www.linkedin.com/company/amazing-charts

Tools by Amazing Charts

Amazing Charts Practice Management (formerly CareTracker PM)

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