FollowMyHealth
Patient engagement software
Health care software
Patient experience software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Healthcare and life sciences
- Public sector and nonprofit organizations
- Banking and insurance
What is FollowMyHealth
FollowMyHealth is a patient portal and engagement platform used by health systems, hospitals, and medical groups to give patients online access to parts of their medical record and to support digital interactions with care teams. Typical use cases include viewing test results and visit summaries, secure messaging, appointment and care-plan related communications, and completing forms or questionnaires. The product is commonly deployed as an enterprise portal layer that integrates with EHR and ancillary clinical systems and is branded for the provider organization.
Enterprise patient portal capabilities
FollowMyHealth supports core portal workflows such as viewing clinical results, accessing visit documentation, and communicating with providers via secure messaging. It is designed for provider organizations that need a centralized patient-facing experience across multiple service lines. This aligns well with organizations prioritizing portal adoption and digital front-door basics over point solutions.
Integration-oriented deployment model
The platform is typically implemented to connect with EHRs and other clinical systems so patients can access information without duplicative data entry. This integration approach can reduce operational overhead compared with standalone engagement tools that require separate patient data management. It also enables provider-branded experiences while keeping clinical data in source systems.
Supports multi-channel patient workflows
FollowMyHealth is used for a mix of self-service access (records, results) and interactive workflows (messaging, forms, questionnaires). This helps organizations consolidate patient interactions into a single portal experience rather than spreading them across multiple tools. For patient experience programs, it provides a consistent destination for common pre-visit and post-visit tasks.
Portal adoption varies by population
As with many patient portals, realized value depends on patient enrollment and ongoing usage, which can vary by demographics and digital access. Organizations may need additional outreach, training, and workflow changes to drive sustained engagement. Without these efforts, features like messaging and form completion can remain underutilized.
Implementation depends on integrations
The breadth and quality of patient-facing data and workflows depend on how well the product is integrated with the organization’s EHR and connected systems. Integration work can require coordination across IT teams, interface engines, and vendor services, which can extend timelines. Differences in source-system configuration can also lead to inconsistent experiences across departments.
Less focused on niche experience layers
Organizations seeking specialized capabilities (for example, advanced reputation management, highly tailored consumer marketing journeys, or contact-center conversation analytics) may need additional tools beyond the portal. FollowMyHealth is primarily oriented around portal-based access and communication rather than those adjacent categories. This can increase the number of vendors required for a broader patient experience stack.
Seller details
Veradigm LLC
Chicago, IL, USA
2018
Public
https://veradigm.com/
https://x.com/veradigm
https://www.linkedin.com/company/veradigm/
