Solv
Patient engagement software
Patient scheduling software
Telemedicine software
Health care software
Patient experience software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Solv
Solv is a healthcare access and scheduling platform that helps patients find providers, book appointments, and access virtual or in-person care. It is used by healthcare organizations and urgent care operators to publish real-time availability and manage consumer-facing appointment intake. The product emphasizes online booking, digital registration, and patient communications to reduce call volume and streamline front-desk workflows. It also supports virtual visit workflows depending on the provider’s configuration and integrations.
Consumer-facing online booking
Solv provides a patient-facing directory and booking experience designed to convert search traffic into scheduled visits. It supports appointment discovery by location and service type, which can reduce reliance on phone scheduling. For organizations with multiple sites, it can centralize scheduling entry points into a consistent experience. This aligns with common expectations in patient access tools in this segment.
Digital intake and messaging
The platform supports pre-visit workflows such as registration and patient communications, helping clinics collect information before arrival. This can reduce front-desk data entry and shorten check-in time. Automated reminders and updates can lower no-show risk and improve visit preparedness. These capabilities are typically important for patient engagement and experience programs tied to scheduling.
Multi-site access workflows
Solv is commonly positioned for urgent care and similar high-throughput settings where walk-in and same-day scheduling are frequent. It can help standardize how availability is presented across locations and providers. Centralized reporting and operational controls can support network-level oversight of access. This is useful for organizations trying to balance demand across sites.
Integration depth varies by EHR
Scheduling and intake tools often depend on EHR/practice management integrations for real-time availability, demographics, and downstream documentation. Solv’s capabilities can be constrained when an organization’s system does not support deep integration or requires custom interface work. In those cases, staff may need to reconcile data between systems. Buyers typically need to validate integration scope for their specific EHR and workflows.
Not a full patient portal
Solv focuses on access, booking, and visit intake rather than replacing an EHR-tethered patient portal. Patients may still need separate tools for longitudinal records, lab results, secure clinical messaging, and care plan management. This can create a multi-app experience depending on the provider’s digital front door strategy. Organizations should plan how Solv fits alongside existing portal and CRM capabilities.
Telemedicine feature scope depends
While Solv can support virtual visit entry and related workflows, the end-to-end telemedicine experience may rely on third-party video, clinical documentation, and billing systems. Feature completeness for virtual care (e.g., integrated video, consent, prescribing, and payer-specific billing) can vary by configuration. Some organizations may require additional tools to meet their telehealth compliance and operational needs. A detailed workflow review is typically required for telemedicine-heavy use cases.
Plan & Pricing
- Pricing model: Custom quote / Request a quote (no public list prices published).
- Pricing unit: Priced per location (not per user).
- Billing options: Annual, quarterly, or monthly payment terms (per official FAQ).
- EHR integration: Offered with all packages; whether integration cost is included or additional depends on the package (EHR vendors may also charge fees).
- Free listing: Solv offers a free practice/location listing for clinics to be discoverable on Solv.
- Notes: Solv’s provider pricing is customized; contact sales for a proposal and exact costs.
Seller details
Solv Health, Inc.
San Francisco, CA, USA
2016
Private
https://www.solvhealth.com/
https://x.com/solvhealth
https://www.linkedin.com/company/solv-health/
