Dialogue
Corporate wellness software
Telemedicine software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Dialogue
Dialogue is a virtual care and employee health platform used by employers and health plans to provide members with access to clinicians and health programs. It supports telemedicine visits and asynchronous care, and it commonly includes mental health and wellness services delivered through a mobile and web experience. The product is positioned for workforce health use cases such as primary care access, mental health support, and navigation to appropriate care, with employer-oriented reporting and program administration.
Integrated virtual care access
Dialogue centers on providing employees or members with access to clinicians through digital channels, which fits telemedicine-first use cases. It typically supports both synchronous and asynchronous interactions to reduce reliance on in-person appointments for routine needs. This integrated approach can simplify access compared with wellness-only platforms that focus primarily on challenges, content, or incentives.
Employer-oriented program delivery
The platform is designed for employer-sponsored deployments, with program structures aligned to workforce health benefits. It commonly includes administrative capabilities for launching services across an employee population and supporting ongoing engagement. This makes it suitable for organizations that want a single vendor to deliver virtual care alongside broader health initiatives.
Broader health service scope
Dialogue is generally positioned beyond activity tracking or rewards by including clinical services and care guidance. This broader scope can cover multiple employee needs (for example, primary care access and mental health support) within one experience. For buyers comparing tools in the employee wellness space, the clinical component is a concrete differentiator.
Not a full EHR system
Dialogue is not typically implemented as a comprehensive electronic health record for provider organizations. Healthcare delivery organizations that require deep clinical documentation, complex order management, or hospital workflows may need separate systems. As a result, it may function best as a virtual-care layer rather than a core clinical system of record.
Wellness features may vary
Compared with platforms focused primarily on corporate wellness challenges, incentives, and broad employee engagement, Dialogue’s wellness tooling may be less extensive depending on the package purchased. Organizations seeking highly configurable challenges, rewards catalogs, or extensive engagement campaigns may need additional tools. Buyers should validate which wellness modules are included versus delivered through partners.
Geography and coverage constraints
Telemedicine services depend on clinician licensing, service availability, and payer/employer coverage rules that can vary by region. This can limit where and how the product can be deployed, especially for distributed or multinational workforces. Prospective customers typically need to confirm supported locations, languages, and service hours for their employee population.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Employee Assistance Program (EAP) | Custom pricing — contact sales | Virtual and in-person support; 24/7 app/phone/video access; unlimited consultations; personalized follow-ups; family coverage; modular (Virtual or Hybrid EAP with in-person counselling & call centre). Source: Dialogue pricing page. |
| Mental Health+ | Custom pricing — contact sales | Multidisciplinary care team; 24/7 access via app/phone/video; unlimited consultations; iCBT self-care toolkits; therapy, coaching, clinical assessments, medication management, recovery support. |
| Primary Care | Custom pricing — contact sales | Multidisciplinary team; 24/7 access; unlimited consultations; in-app prescriptions & renewals; referrals; broad range of non-urgent medical care. |
| Wellness | Custom pricing — contact sales | Individual & team fitness challenges; fitness-tracker integration; personalized content (stress, nutrition, sleep, movement); family coverage; seamless transition to clinical services when combined with other programs. |
| Add-ons / Hybrid options | Custom pricing — contact sales | Extended substance use, call centre for Virtual EAP, and other modular add-ons; platform is modular and programs can be added/removed. |
Notes: Dialogue’s official pricing page (dialogue.co) presents pricing as "simple, flexible pricing options customized for your organization" and directs prospective customers to schedule a demo or talk to sales; no public per-user or per-member prices or trial offers are listed on the pricing page as of the date accessed. (See source: Dialogue pricing page.)
Seller details
Dialogue Health Technologies Inc.
Montreal, QC, Canada
2016
Private
https://www.dialogue.co/
https://x.com/dialoguehealth
https://www.linkedin.com/company/dialogue-health/
