Clock PMS
Hotel management software
Hospitality software
Hotel software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Pay-as-you-go
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Information technology and software
- Retail and wholesale
- Public sector and nonprofit organizations
What is Clock PMS
Clock PMS is a cloud-based property management system (PMS) for hotels and other lodging operators. It supports front-desk operations such as reservations, guest profiles, housekeeping coordination, billing, and reporting, and it is typically used by independent properties and small-to-mid-sized groups. The platform is designed to connect with third-party hospitality tools (for example, distribution, payments, and guest-facing services) through integrations and APIs.
Cloud-based front-desk workflows
Clock PMS runs as a web application, which supports multi-device access without on-premises server deployment. Core workflows cover reservations, check-in/out, room status, guest profiles, and invoicing. This fits properties that want a single operational system for day-to-day hotel management. It also supports multi-property usage for operators managing more than one site.
Integrations and API connectivity
The product positions integrations as a key part of its deployment model, enabling connection to external channel, payment, and guest-service systems. An API-first approach can reduce manual re-entry across systems when the connected tools are properly configured. This is useful for hotels that assemble a stack rather than using a single all-in-one suite. Integration breadth and depth can vary by region and partner availability.
Operational reporting and controls
Clock PMS includes operational and financial reporting to support occupancy, revenue, and activity monitoring. Role-based access and auditability features help separate duties across front desk, housekeeping, and management. These controls are relevant for properties that need consistent processes across shifts. Reporting is typically oriented to hotel operations rather than general-purpose BI.
Dependent on third-party stack
Many advanced capabilities (for example, certain guest messaging, upsell, or specialized revenue tools) may rely on third-party integrations rather than being fully native. This can increase vendor management overhead and require additional subscription costs. Hotels may need implementation support to ensure data flows and responsibilities are clear. The overall experience depends on the quality of each connected component.
Implementation and configuration effort
As with most PMS platforms, initial setup requires configuration of rates, room types, taxes, policies, and user permissions. Data migration from a prior system and integration setup can be time-consuming, especially for properties with complex rate structures. Teams should plan for training and process changes at the front desk and back office. Smaller properties without dedicated IT may need partner assistance.
Fit varies for large enterprises
Clock PMS is commonly evaluated by independent and mid-market operators; very large chains may require deeper enterprise features such as highly customized corporate reporting, complex multi-brand governance, or extensive centralized controls. Properties with strict internal compliance or bespoke workflows may find limitations without customization. Some enterprise requirements may be addressed through integrations, but that adds complexity. Buyers should validate scalability needs against their portfolio size and operating model.
Plan & Pricing
Pricing model: Subscription priced based on the hotel’s annual net revenue and number of rooms (price calculated with the vendor’s online calculator; no fixed public tiers).
How to obtain a quote: Use the online price calculator on the Clock pricing page or contact Clock for a personalized proposal.
Typical costs (official site examples):
- “Most hotels using Clock pay about €250 – €810 / month.”
- Example on site: €1.9M annual net revenue + 40 rooms → average monthly fee €517 / month.
- One-time onboarding fee: €1,500 – €2,600 (depending on onboarding plan).
Optional/transactional fees (official site items):
- OTA connections via RoomCloud: €10 / channel / month (max 10 channels).
- Extra 50 rate mappings: €50 / month.
- Private analytics: €50 / month (includes up to 8 hours custom report dev per year).
- API overage (developers page): €1 per hour of actual API CPU usage if monthly quota exceeded.
- Custom Payment API: €0.10 per gateway request (volume discounts may apply) and 0.15% automation fee per successful payment (per developer docs).
Other notes from official site:
- All features are included in the single price (no locked features); small extras charged only if used.
- Prices exclude VAT/GST/other local sales taxes.
- Discounts are available for multiple properties, longer commitments, or annual prepayment; pricing can be capped for groups.
Free plan/trial: See fields below.
Purchase path / billing: Monthly recurring billing collected automatically (SEPA/BACS/credit card/PayPal depending on region); change of tier possible at year end per site.
Seller details
Clock Software Ltd.
Private
https://www.clock-software.com/
https://www.linkedin.com/company/clock-software/
