ResDiary
Restaurant reservations software
Restaurant management software
Hospitality software
Reservation software
Restaurant software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$115 AUD per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Education and training
- Public sector and nonprofit organizations
- Construction
What is ResDiary
ResDiary is a restaurant reservations and table management platform used to manage bookings, floor plans, and guest seating across service periods. It is designed for hospitality operators that need online reservations, waitlist handling, and front-of-house workflow support for single venues or small groups. The product typically combines reservation capture (website and partner channels) with operational tools such as table allocation rules and guest notes.
Reservation and table management core
ResDiary focuses on the operational workflow of taking reservations and assigning tables, which fits common front-of-house needs. It supports managing covers, pacing, and table status to help staff coordinate seating during service. This aligns with the core capabilities expected in the reservations category alongside other established platforms.
Online booking for restaurant sites
ResDiary supports online reservations that can be embedded or linked from a restaurant’s own digital presence. This helps venues capture direct bookings rather than relying only on third-party discovery channels. For operators comparing tools in this space, direct web booking is a baseline requirement and ResDiary addresses it.
Guest and booking data capture
The system records reservation details and guest notes that staff can reference during service. This can support repeat-guest recognition and basic service personalization without requiring a separate CRM. It provides a structured way to track booking history and preferences within the reservations workflow.
Limited public detail on integrations
Compared with some larger platforms in the reference set, ResDiary publishes less standardized information about its integration ecosystem and certified partners. Buyers may need to validate POS, payments, email marketing, and review-platform integrations during evaluation. This can increase implementation effort if a venue depends on a specific connected stack.
May not match enterprise feature depth
Large multi-venue groups often require advanced permissions, complex reporting, centralized guest profiles, and extensive API capabilities. ResDiary may meet many SMB needs but may not provide the same breadth of enterprise controls found in some alternatives. Organizations with complex concepts should confirm multi-site governance and data model fit.
Discovery marketplace reach varies
Some reservation systems include strong diner-facing discovery networks that can materially influence booking volume. ResDiary’s value is more operational and direct-booking oriented, so marketplace-driven demand generation may be less central. Restaurants that prioritize exposure through a large consumer network should assess channel performance for their region.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| ResDiary Connect | $115 AUD + GST per month (or $1,380 AUD + GST per year — 2 months free on annual) | Up to 150 bookings/month; includes commission-free bookings, customizable booking widget, table management, yield management, advance reporting, unlimited users. $129 set-up fee applies; prices subject to 10% GST. |
| ResDiary Express | $170 AUD + GST per month (or $2,040 AUD + GST per year — 2 months free on annual) | Up to 500 bookings/month; includes same core features as Connect; listed as the most popular package. |
| ResDiary Pro | $220 AUD + GST per month (or $2,640 AUD + GST per year — 2 months free on annual) | Unlimited bookings/month; includes same core features as other plans. |
Add-ons (monthly): Gift Vouchers $20; SMS $20; POS integration $20; ResPhone $70; Event Manager $70; PMS integration $20; CRM/Marketing $20; Group Central Reservations $20; Pre-orders $20.
Other notes: Prices paid in advance (monthly or annually). A surcharge of 1% applies for processing deposits/payments and 3% for gift vouchers; standard Stripe fees may apply for payments. SMS fees apply. Prices listed are subject to tax (10% GST on the AUD page).
Seller details
ResDiary Limited
Glasgow, Scotland, United Kingdom
2006
Private
https://www.resdiary.com/
https://x.com/resdiary
https://www.linkedin.com/company/resdiary
