InfoTrack
E-filing platforms
Legal billing software
Legal case management software
Legal software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if InfoTrack and its alternatives fit your requirements.
Pay-as-you-go
Free Trial unavailable
Free version
Small
Medium
Large
-
What is InfoTrack
InfoTrack is a legal e-filing and litigation support platform used by law firms to submit court filings and manage related service-of-process and document workflows. It is commonly used by firms that need to file in multiple jurisdictions and want a single interface for court e-filing, status tracking, and related disbursements. The product also supports ancillary services such as searches and ordering, depending on jurisdiction, and provides reporting for filing activity and costs. It is typically deployed as a cloud service and integrates with some practice management and document systems.
Multi-jurisdiction e-filing workflow
InfoTrack focuses on providing a centralized workflow for preparing, submitting, and tracking court e-filings across supported jurisdictions. It consolidates filing statuses, confirmations, and rejection handling into a single interface. This reduces the need for staff to work directly in multiple court portals for routine submissions.
Integrated litigation support services
Beyond e-filing, InfoTrack commonly bundles adjacent services such as service of process and certain search/ordering workflows where available. This can simplify vendor management for firms that otherwise coordinate separate providers for filing and related tasks. Centralized ordering and tracking also helps with auditability of who requested and approved transactions.
Cost tracking and reporting
The platform provides visibility into filing fees and third-party charges associated with submissions and related services. Firms can use reporting to monitor spend by matter, office, or user and reconcile charges. This is useful for organizations that need tighter controls over pass-through costs and client billing support.
Coverage varies by jurisdiction
As with most e-filing networks, supported courts, document types, and rules can vary significantly by jurisdiction. Firms may still need alternative processes for courts that are not supported or have unique local requirements. This can limit standardization for firms with broad geographic practices.
Not a full practice suite
InfoTrack is primarily oriented around filing and related litigation transactions rather than end-to-end matter management. Firms that need comprehensive case management, timekeeping, and billing may require additional systems and integrations. This can increase implementation effort and ongoing administration compared with an all-in-one platform.
Integration depth can differ
Integration options and the level of automation (e.g., matter sync, document metadata, billing export) depend on the connected systems and the firm’s configuration. Some workflows may still require manual steps to keep matters, documents, and charges aligned. Firms should validate integration capabilities for their specific practice management and accounting stack.
Plan & Pricing
Pricing model: Pay-as-you-go (transactional) Free tier/trial: Free account available (no subscription); no time-limited trial found Example costs (from InfoTrack official site):
- eFiling: $110 (average per filing; varies by state). State-specific: Texas — $9 per eFiling envelope; Illinois — $9 per eFiling. cite
- eService (with filing): Free (cost shown as FREE when ordering eServe with an eFiling). cite
- Electronic signatures (SignIT): $5 per document / per envelope (unlimited signatures and seats). cite
- Process serving (ServeIT): $110 (average per serve) — state/region and server-dependent; Illinois lists $110 per serve and $81.26 for Cook County sheriff as examples. cite
- DocketSync: $10 per case monthly ($900/year) — fee waived if no updates in a pay period. cite
- California physical court filing / courtesy copy delivery: Physical filing “From $130” with page surcharges; courtesy copy delivery shown from $65–$165 depending on service and pages. cite
Discount / billing notes: No published subscription tiers or standard volume/commitment discounts on the site; InfoTrack emphasizes no subscriptions, no tiers, and monthly invoicing via “InfoTrack Pays” for covered court and service fees. For firm-specific pricing or exceptions InfoTrack directs users to contact sales. cite
Seller details
InfoTrack US, Inc.
Los Angeles, CA, USA
Private
https://www.infotrack.com/
https://x.com/InfoTrackUS
https://www.linkedin.com/company/infotrack-us/
