Litify
Enterprise legal management (ELM) software
Legal case management software
Legal practice management software
Legal software
Lawyer software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Litify
Litify is a cloud-based legal practice management and case management platform built on Salesforce. It supports law firms and legal service providers with matter intake, case workflows, document and communication tracking, task management, and reporting. The product differentiates through its Salesforce-native architecture, enabling organizations to use Salesforce data models, automation, and ecosystem integrations alongside legal-specific objects and templates.
Salesforce-native architecture
Litify runs on the Salesforce platform, which can simplify identity management, security controls, and data governance for organizations already standardized on Salesforce. Teams can use Salesforce configuration tools (objects, fields, flows, and permissions) to tailor matter and case processes. This approach can also reduce the need for separate middleware when integrating with other Salesforce-based systems.
Configurable legal workflows
The platform provides configurable workflows for intake, matter progression, tasks, and approvals that can be adapted to different practice areas. Organizations can standardize processes across offices or teams while still allowing role-based variations. This is useful for firms that need repeatable, auditable steps for high-volume matters.
Reporting and data model depth
Because it leverages Salesforce reporting and dashboards, Litify supports operational visibility across matters, staffing, and pipeline metrics. Users can build custom reports without exporting data to external BI tools in many cases. The underlying data model can support more granular tracking than simpler case tools, which helps with performance management and forecasting.
Salesforce dependency and cost
Litify’s value proposition assumes ongoing use of Salesforce, which can increase total cost of ownership when Salesforce licenses, storage, and platform services are required. Organizations without existing Salesforce expertise may need additional administration resources. Some legal teams may prefer a standalone legal system that does not require platform-level decisions.
Implementation complexity for firms
Deployments often involve significant configuration to match practice-area workflows, data migration, and integration with email, document repositories, and e-signature tools. This can extend time-to-value compared with more prescriptive legal case management products. Ongoing changes may require skilled admins or consulting support.
ELM features may vary by need
For corporate legal departments seeking end-to-end enterprise legal management (e-billing, outside counsel management, and invoice review automation), Litify may require additional components or integrations depending on the use case. Organizations with heavy e-billing and accrual requirements should validate depth in invoice rules, LEDES handling, and finance integrations. Fit for purpose can differ between law-firm operations and in-house ELM programs.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Litify Practice Management | Contact Sales | Core practice management: Litify Platform, matter management, intake management, task management, unlimited reports & dashboards, CRM, Microsoft Outlook & calendar integrations, mobile app, full sandbox. |
| Litify Enterprise Legal Management | Contact Sales | Enterprise ELM: Litify Platform, matter management, legal holds, unlimited reports & dashboards, CRM, mobile app; extensions (eBilling, Intake Management, Document Management) available. |
| Platform Extensions (Document Management, Timekeeping & Billing, Client Portal) | Contact Sales | Document management (doc gen, OCR, Word integration), Timekeeping & Billing (time entry, billing rules, invoice generation/management), Client Portal (document upload/download, messaging, custom branding). |
| Litify AI | "Get started at no additional cost"; then per-case pricing | LitifyAI: included at no additional cost to get started; Litify states competitive, per-case pricing applies as you use AI across the case lifecycle (details require contacting sales). |
Notes: Litify’s public pricing page requires contacting sales for plan pricing. The site states Litify uses a per-license model, volume discounts are available, and there is a minimum purchase requirement of 10 platform licenses plus setup fees (no public dollar amounts listed).
Seller details
Litify, Inc.
New York, NY, USA
2016
Private
https://www.litify.com/
https://x.com/litify
https://www.linkedin.com/company/litify/
