BigHand
Legal document drafting software
Legal practice management software
Legal transaction management software
Legal software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Professional services (engineering, legal, consulting, etc.)
- Public sector and nonprofit organizations
- Information technology and software
What is BigHand
BigHand is a legal workflow and productivity software suite used by law firms and in-house legal teams to manage work intake, document production, matter-related processes, and operational reporting. It is commonly deployed to support legal operations functions such as resource management, document creation workflows, and performance analytics across teams. The product set is typically implemented alongside existing document management and practice management systems rather than replacing them.
Strong workflow and intake tools
BigHand supports structured work intake and routing to help legal teams standardize how requests are captured and assigned. This can reduce reliance on email-based requests and ad hoc tracking. The approach fits teams that need consistent triage, prioritization, and handoffs across practice groups or shared services.
Legal operations reporting focus
BigHand includes analytics and reporting capabilities oriented to legal operations, such as workload visibility and operational metrics. This supports management oversight and capacity planning across teams. It is particularly relevant for organizations that need reporting beyond basic matter lists and time entries.
Suite covering multiple functions
BigHand offers multiple modules (e.g., workflow, document production, and insights) that can be adopted incrementally. This allows firms to address specific operational gaps without a full rip-and-replace of core systems. The modular approach can align with phased rollouts and different stakeholder needs.
Not a full practice platform
BigHand is not primarily positioned as an end-to-end practice management system covering all functions such as billing, trust accounting, and full client/matter management. Many organizations still require separate systems for those core capabilities. Buyers should validate which modules are included and what remains dependent on third-party platforms.
Implementation and change management
Workflow standardization and intake adoption typically require process design, stakeholder alignment, and training. Configuration decisions (request types, routing rules, SLAs, and reporting definitions) can be time-consuming. Organizations without dedicated operations support may find rollout slower than lightweight tools.
Integration dependency for documents
Document creation and production workflows often depend on integration with existing document management, Microsoft 365, and other legal systems. Integration scope and data consistency can affect user experience and reporting quality. Prospective customers should confirm available connectors, API options, and any additional integration services required.
Plan & Pricing
| Product / Plan | Price | Key features & notes |
|---|---|---|
| BigHand Matter Pricing (no public plan names) | Contact sales — no public list prices | AI-enabled matter budgeting, pricing & tracking; pricing stated to be based on number of timekeepers/licenses and configuration. (See vendor Q&A: "Pricing is based on the number [of] timekeepers".) |
| BigHand Business Intelligence — Standard | Contact sales — no public list prices | Business intelligence data warehouse, self-service data cube, visualization dashboard for revenue tracking. |
| BigHand Business Intelligence — Plus | Contact sales — no public list prices | All Standard features + 1 additional visualization dashboard. |
| BigHand Business Intelligence — Advanced | Contact sales — no public list prices | All Plus features + 2 additional visualization dashboards; advanced reporting. |
| BigHand Document Creation — Standard | Contact sales — no public list prices | Template management & automation, Microsoft Word integration, DMS integration. |
| BigHand Document Creation — Plus | Contact sales — no public list prices | Standard features + formatting & styling, document ID stamping. |
| BigHand Document Creation — Advanced | Contact sales — no public list prices | Plus features + clause/content bank automation, front-end profiling, cross-referencing. |
| BigHand Resource Management — Standard | Contact sales — no public list prices | Skills & career tracking, lawyer dashboard, forecasting, scheduling. |
| BigHand Resource Management — Plus | Contact sales — no public list prices | Standard features + partner dashboard, resource request management, advanced reporting. |
| BigHand Metadata Management — Standard | Contact sales — no public list prices | Microsoft Office & DMS integration, file scrubbing, basic redaction. |
| BigHand Metadata Management — Plus | Contact sales — no public list prices | Standard features + prompts on external send, redact content, batch redaction. |
| BigHand Pitching & Proposals — Standard | Contact sales — no public list prices | Single Standard tier; opportunity tracking, CV/biography management, CRM/DMS integration, marketing document automation. |
Notes: All product pages on the vendor site show feature-based tiers (Standard/Plus/Advanced or single Standard) but do not list public dollar amounts. The site indicates pricing is based on number of licenses/timekeepers and configuration and directs visitors to "Get Pricing" / contact sales for a custom quote.
Seller details
BigHand Ltd.
London, United Kingdom
1995
Private
https://www.bighand.com/
https://x.com/BigHandHQ
https://www.linkedin.com/company/bighand/
