DonorSnap
Admission-based nonprofit software
Donor management software
Fundraising software
Nonprofit CRM software
Nonprofit software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if DonorSnap and its alternatives fit your requirements.
$50 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Healthcare and life sciences
- Accommodation and food services
- Professional services (engineering, legal, consulting, etc.)
What is DonorSnap
DonorSnap is a cloud-based donor management and fundraising system for nonprofits. It centralizes constituent records, donation history, and communications to support fundraising operations and donor stewardship. The product includes tools for online giving, email outreach, and reporting, and it is typically used by small to mid-sized organizations that need a combined donor database and fundraising workflow.
Integrated donor and gift tracking
The system maintains constituent profiles with donation history, notes, and interaction tracking in one place. This supports common fundraising workflows such as acknowledgements, recurring gifts, and donor segmentation. For organizations that want a single database for donors and gifts, it reduces reliance on spreadsheets and disconnected tools.
Built-in online giving tools
DonorSnap includes online donation forms and payment processing integrations to capture gifts directly into the donor database. This reduces manual entry and helps keep fundraising totals and donor records aligned. It also supports common fundraising needs such as campaign attribution and basic donor self-service.
Email and reporting capabilities
The platform provides email communication features and reporting to support appeals and stewardship. Users can segment lists and track outcomes using donation and constituent data. Standard reports help nonprofits monitor fundraising performance without exporting data to separate BI tools for basic needs.
Limited admissions and ticketing focus
While it supports fundraising and donor management, it is not primarily designed for admission-based operations such as ticketing, seating, and event admissions workflows. Organizations that require robust box office functionality may need additional systems. This can add integration and reconciliation work for admission-driven nonprofits.
Depth of CRM customization varies
Compared with more configurable nonprofit CRMs, DonorSnap may offer fewer options for complex data models, highly customized workflows, or advanced automation. Organizations with sophisticated constituent relationship processes may encounter constraints. This can lead to workarounds or reliance on external tools for specialized requirements.
Integration ecosystem may be narrower
Nonprofits often need integrations across accounting, marketing, events, and data warehousing. DonorSnap supports integrations, but the breadth of prebuilt connectors and partner ecosystem can be more limited than platforms with larger marketplaces. As a result, some integrations may require manual processes or custom work.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Up to 1,000 Contacts | $50 per month ($540/year) | All features included for every account, unlimited users, support & training included. Site setup fee $200 one-time. First 30 days free. |
| Up to 2,500 Contacts | $70 per month ($756/year) | Same feature set & support; scales by contact count. |
| Up to 5,000 Contacts | $90 per month ($972/year) | Same feature set & support; scales by contact count. |
| Up to 10,000 Contacts | $125 per month ($1,350/year) | Same feature set & support; scales by contact count. |
| Up to 20,000 Contacts | $200 per month ($2,160/year) | Same feature set & support; scales by contact count. |
| Up to 30,000 Contacts | $250 per month ($2,700/year) | Same feature set & support; scales by contact count. |
Additional official vendor notes (from DonorSnap site):
- Site setup: $200 one-time (includes setup, 4 hours data conversion, and private training).
- First 30 days free: DonorSnap does not charge service or site setup until day 31; cancel within 30 days to avoid charges.
- Payment integrations: DonorSnap charges a $10/month Stripe integration fee (Stripe transaction rates apply; vendor lists nonprofit card/ACH rates).
- Optional paid services: Data cleanup packages (examples listed on support site: Basic package $150; Intermediate $250).
- All accounts receive every feature (no feature-based tiers) and unlimited users; pricing is based strictly on contact count.
