JustGiving from Blackbaud
Fundraising software
Nonprofit software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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£15 per month
Free Trial unavailable
Free version
Small
Medium
Large
- Public sector and nonprofit organizations
- Education and training
- Arts, entertainment, and recreation
What is JustGiving from Blackbaud
JustGiving is an online fundraising platform used by nonprofits and individuals to collect donations through campaign pages, peer-to-peer fundraising, and event-based giving. It supports donation processing, Gift Aid for UK charities, and tools for supporters to create and share fundraising pages. The product is commonly used for mass-market fundraising where ease of setup and broad donor reach are priorities, and it can be used alongside a nonprofit’s CRM and finance systems.
Strong peer-to-peer fundraising
JustGiving is built around supporter-led fundraising pages and team/event fundraising workflows. This makes it well-suited for charity runs, challenges, memorial giving, and community-led campaigns. The platform’s structure reduces setup effort for organizations that rely on many individual fundraisers rather than a small number of staff-managed campaigns.
Donation processing and compliance
The platform provides integrated donation processing so organizations can accept card and online payments without assembling separate components. For UK charities, it supports Gift Aid features that are central to compliant fundraising operations. These capabilities help standardize donation capture and reduce operational overhead compared with managing multiple payment tools.
Broad use-case coverage for campaigns
JustGiving supports multiple fundraising modes, including direct donations, event fundraising, and tribute/memorial fundraising. This allows nonprofits to run different campaign types within a consistent donor experience. It is particularly useful for organizations that prioritize rapid campaign launches and supporter self-service over highly customized constituent management.
Limited CRM depth by itself
JustGiving focuses on fundraising transactions and supporter-led pages rather than full constituent relationship management. Organizations that need complex donor segmentation, moves management, or multi-department case tracking typically require a separate CRM. This can introduce additional integration and data-governance work to maintain a single source of truth.
Customization constraints for branding
Campaign pages and donation flows generally follow platform-defined templates and workflows. This can limit deep control over page layout, multi-step forms, and highly tailored donor journeys compared with systems designed for extensive customization. Organizations with strict brand and UX requirements may need additional web development or complementary tools.
Fees and payout considerations
As with many donation platforms, total cost depends on platform fees and payment processing charges, which can materially affect net revenue for some campaigns. Payout timing and reconciliation processes may require finance-team attention, especially when running many simultaneous supporter-led pages. Organizations should validate fee schedules, settlement timing, and reporting detail against internal accounting needs.
Plan & Pricing
| Plan / Region | Price | Key features & notes |
|---|---|---|
| Start (UK and global charities) | Free | No monthly subscription; customisable campaign pages; fee-free direct donations via Giving Checkout; Gift Aid reclaim available (5% Gift Aid processing fee applies); standard payment processing fee 1.9% + £0.30 (2.9% + £0.30 for other currencies) except when fee-free Giving Checkout is used. Source: JustGiving pricing and fees pages. |
| Grow (UK charities) | £15/month + VAT (if you raise up to £15,000/year including Gift Aid) or £39/month + VAT (if you raise more than £15,000/year) | Adds reporting, customisation, donor/fundraiser data collection, CRM/API integrations, Eventbrite/ACTIVE Works integrations, customised donor messaging and additional support. Both Grow tiers include standard payment processing fees and the optional 5% Gift Aid reclaim service fee. No joining fees or annual commitment. |
| Crowdfunding (personal crowdfunding pages) | Free to set up; processing fees per donation | Crowdfunding pages have no platform fee; donations are sent minus card-processing costs. Example: GBP donations via card: 2.9% + £0.35 per transaction (site help article; regional processing fees may vary). |
| US & Canada (charities) | No subscription cost for charities (per Blackbaud/JustGiving statements) | JustGiving (from Blackbaud) indicates charities in the United States and Canada are available with no subscription cost; platform and payment processing fees still apply (see JustGiving help and Blackbaud community pages). Giving Checkout (US) advertises 100% fee-free donations under Blackbaud’s Complete Cover model (donor can optionally cover costs). |
Notes: Payment processing and platform fees vary by product (Giving Checkout vs standard donations) and by currency/region. Gift Aid reclaim service (UK) carries a 5% fee taken from reclaimed Gift Aid. All items above are taken only from JustGiving and Blackbaud official pages (pricing, help, Giving Checkout, and Blackbaud product pages).
Seller details
Blackbaud, Inc.
Charleston, South Carolina, USA
1981
Public
https://www.blackbaud.com/
https://x.com/blackbaud
https://www.linkedin.com/company/blackbaud/
