Track It Forward
Volunteer management software
Nonprofit software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$12/month per 100 volunteers
Free TrialFree version
Small
Medium
Large
- Agriculture, fishing, and forestry
- Healthcare and life sciences
- Education and training
What is Track It Forward
Track It Forward is a volunteer management platform used to track volunteer hours, manage opportunities, and report on participation. It is typically used by nonprofits, schools, and community organizations that need a centralized way to collect hours from individuals and groups. The product emphasizes configurable hour tracking workflows (including approvals) and reporting exports for program and compliance needs. It also supports self-service logging for volunteers and administrative oversight for coordinators.
Flexible hours tracking workflows
Track It Forward supports multiple ways to capture service time, including self-reported entries and administrator-entered hours. Organizations can use approval steps to validate submissions before they count toward totals. This fits programs that need oversight for compliance, service-learning, or grant reporting. The focus on time tracking is clearer than broader nonprofit suites that prioritize fundraising or communications.
Volunteer self-service portal
Volunteers can log hours and view their own history without staff needing to manually compile timesheets. This reduces coordinator workload for recurring programs with many participants. Self-service also helps volunteers correct errors quickly and maintain personal records. The model aligns with organizations that manage distributed or episodic volunteers.
Reporting and export support
The platform provides reporting views to summarize hours by person, group, and time period. Exports help organizations share results with stakeholders or reconcile data with other internal systems. This is useful when volunteer time needs to be translated into program metrics. Reporting is a core requirement in volunteer management tools and is central to this product’s use case.
Limited all-in-one nonprofit suite
Track It Forward is primarily oriented around volunteer time tracking rather than end-to-end nonprofit operations. Organizations looking for integrated fundraising, donor CRM, email marketing, or membership management may need additional systems. This can increase administrative overhead and data duplication. Fit is strongest when volunteer management is the primary requirement.
Integration depth may vary
Compared with platforms positioned as broader engagement ecosystems, integration options may be narrower or require workarounds depending on the tools an organization already uses. If an organization needs automated syncing with CRM, accounting, or advanced event registration, it may require manual imports/exports. This can affect data timeliness and reporting consistency. Prospective buyers should validate available connectors and API options for their stack.
Advanced scheduling not primary focus
Organizations that need complex shift scheduling, automated matching, or multi-site capacity management may find the scheduling feature set less comprehensive than tools built around opportunity marketplaces. The product’s center of gravity is hours capture and verification. For high-volume event staffing, coordinators may still rely on external scheduling processes. This can limit suitability for large, logistics-heavy volunteer programs.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 — Free plan (limited to organizations with fewer than 25 volunteers) | Basic tracking; limited to 25 user accounts; does NOT include custom email (e-blasts) or embedded widgets; can sign up directly; account is preserved if upgraded from trial. |
| Basic | $12 / month (for 100 volunteers) — billed monthly (annual billing available with 20% discount) | Time Tracking; Event Calendar; Reports; Mobile App; Milestones; Email Messages. Starts at $12/month for 100 volunteers. 30-day free trial (no credit card required). |
| Premium | $24 / month (for 100 volunteers) — billed monthly (annual billing available with 20% discount) | All Basic features plus Hour Approval; Multiple Administrators; Conditional Milestones; Custom Profile Fields; Digital Sign-In Sheet for Events. Starts at $24/month for 100 volunteers. 30-day free trial (no credit card required). |
| Advanced | $36 / month (for 100 volunteers) — billed monthly (annual billing available with 20% discount) | All Premium features plus Text Messages; Advanced Verifications; File Upload Fields; Conditional Hour Log Fields; Check-In Kiosk; Offline Mode. Starts at $36/month for 100 volunteers. 30-day free trial (no credit card required). |
Notes: Pricing is stated on the vendor site as priced per 100 volunteers; bulk/custom group plans are available for organizations with 500+ volunteers and multi-site/enterprise options (contact sales). Annual billing receives a 20% discount.
