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RealNex CRM

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$45.00 per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Construction
  2. Manufacturing
  3. Retail and wholesale

What is RealNex CRM

RealNex CRM is a customer relationship management platform designed for real estate professionals, with a focus on commercial real estate brokerage workflows. It centralizes contacts, companies, properties, and deal activity, and supports task tracking and pipeline management for prospecting and transactions. The product is typically used by individual brokers and small-to-midsize brokerage teams that need a real estate-specific database and activity management in one system.

pros

Commercial real estate focus

The product is built around common commercial brokerage objects such as companies, contacts, properties, and deal pipelines. This structure supports prospecting and transaction tracking without requiring heavy customization. For teams that primarily work in commercial real estate, the data model aligns with day-to-day brokerage workflows.

Integrated activity and pipeline tracking

RealNex CRM supports tracking calls, meetings, tasks, and follow-ups alongside deal stages. This helps users manage ongoing prospecting and active transactions from a single workspace. Compared with more general-purpose CRMs, the workflow is oriented toward brokerage activity management rather than generic sales processes.

Centralized relationship database

The system provides a single place to store relationship history and key details for contacts and organizations. This can reduce reliance on spreadsheets and personal inboxes for tracking interactions. A centralized database also supports continuity when multiple team members work the same accounts or deals.

cons

Not an MLS system

Although it may be used alongside listing workflows, a CRM is not a substitute for an MLS platform. Users typically still need separate MLS access and tooling for listing input, syndication, and compliance requirements. If MLS functionality is a primary requirement, RealNex CRM may require integrations or parallel systems.

Integration depth varies

Real estate teams often depend on email/calendar, marketing automation, document management, and accounting/property systems. The practical value of RealNex CRM depends on how well it connects to the tools already in use and whether required integrations are available and maintained. Organizations with complex stacks may need additional configuration or middleware to achieve end-to-end workflows.

May not fit property management

The product is oriented toward brokerage relationship and deal management rather than ongoing property operations. Firms that need resident/tenant portals, maintenance workflows, rent accounting, or lease administration typically require dedicated property management software. Using a brokerage CRM for those functions can lead to process gaps and duplicate data entry.

Plan & Pricing

Plan Price Key features & notes
CRM by REA $45.00 per month Property, client, and pipeline tracking; on-demand mobile access; match buyers/sellers/tenants; centralize activities, contacts, buildings and market info; track events, history, mail merge, dashboard and calendar. Pricing page shows "Paid Annually" and "Paid Monthly" options and includes a "Number of users" selector but does not explicitly state per-user pricing or a minimum.
RealNex Suite (includes CRM) $85.00 per month Suite bundle including CRM plus Property Listings, Leasing/Tenant Rep, Financial Analysis, Proposal/flyer/website creation, Email Marketing Campaigns. Pricing page shows an annual-pay option ($85/mo, "Save 34%") and a paid-monthly option.

Seller details

RealNex, LLC
Private
https://www.realnex.com/
https://x.com/RealNex
https://www.linkedin.com/company/realnex/

Tools by RealNex, LLC

RealNex CRM
RealNex MarketEdge
RealNex MarketPlace
RealNex Transaction Manager

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