WaveRez
Tour operator software
Travel arrangement software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$300 one-time setup
Free Trial unavailable
Free version
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What is WaveRez
WaveRez is a reservation and booking management system designed for tour and activity operators. It supports online bookings, scheduling, customer management, and operational workflows for businesses that sell tours, rentals, or packaged activities. The product is typically used by small to mid-sized operators that need a centralized system to manage availability and reservations across channels.
Core booking and scheduling
WaveRez focuses on the operational basics tour operators require, including managing inventory/availability, reservations, and schedules. This aligns with common requirements in tour-operator platforms such as handling capacity-based bookings and time slots. For operators replacing spreadsheets or manual calendars, it provides a structured workflow for day-to-day booking operations.
Online booking enablement
The product supports taking reservations online, which helps operators accept bookings outside business hours. This is a baseline capability in the category and is important for reducing manual back-and-forth with customers. It can also help standardize booking data capture (guest details, dates, add-ons) compared with email or phone-only processes.
Operational centralization
WaveRez is positioned as a single system for managing bookings and customer information rather than splitting work across multiple tools. Centralization can reduce duplicate data entry and improve consistency across staff handling sales and operations. This is particularly useful for small teams that need a shared source of truth for upcoming departures and customer records.
Limited public product details
Publicly available documentation and detailed feature breakdowns appear limited compared with more widely adopted products in the same space. This can make it harder to validate capabilities such as channel management, API depth, or advanced reporting before purchase. Buyers may need demos and direct vendor confirmation to assess fit.
Unclear integration ecosystem
Information about prebuilt integrations (payments, accounting, CRM, marketing, OTAs/channel partners) is not clearly verifiable from public sources. In this category, integration breadth often determines how well the booking system fits into an existing tech stack. Organizations with established tools may face additional implementation work if connectors are limited.
Unknown scalability and support model
There is insufficient verifiable information on typical customer size, uptime/SLA commitments, and support coverage. For multi-location operators or high-volume seasonal businesses, these factors can materially affect operational risk. Prospective customers may need to confirm performance expectations, data export options, and support responsiveness during evaluation.
Plan & Pricing
Pricing model: Commission-based / Pay-as-you-go (no recurring subscription fee) Free tier/trial:
- Free plan: System software license is stated as free on the vendor site (see notes).
- Free trial: No time-limited free trial stated on official site. Example costs:
- Setup & Onboarding: $300 (one-time setup fee).
- Online booking fee: 4%–6% per online reservation (percentage tiered based on annual gross revenue; typically passed to the customer at time of booking).
- Payment gateway (Authorize.net) fees (if used): $25 per month, $0.30 per batch, $0.25 per transaction (per vendor documentation). Notes & key points:
- Vendor states the system license is free but charges a one-time setup fee and charges a percentage booking fee for online reservations; the booking fee may be passed to customers.
- Vendor recommends Authorize.net as the payment gateway and documents gateway fees.
- Pricing page and help docs reference the tiered booking fee and the one-time setup cost; no public subscription tiers or per-user monthly pricing are listed on the official site. Discount options:
- Booking fee is tiered depending on company gross revenue (documented as 4–6% range). No subscription/volume discounts are published (no recurring subscription to discount).
Seller details
WaveRez
San Diego, California, United States
2012
Private
https://www.waverez.com/
https://www.linkedin.com/company/waverez
