Covetrus Impromed
Veterinary practice management software
Veterinary software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Covetrus Impromed
Covetrus Impromed is a veterinary practice management system used to manage scheduling, patient medical records, billing, and practice workflows. It is primarily used by small-to-mid-sized veterinary clinics that need a full front-desk and clinical operations system. The product is typically deployed as an on-premises solution with integrations available for laboratory results, imaging, and pharmacy/dispensing workflows within the Covetrus ecosystem. It is positioned for practices that prefer locally hosted software and established desktop-style workflows over browser-native systems.
Comprehensive core PIMS workflows
Impromed supports the core functions most clinics require, including appointments, patient records, invoicing, and reporting. It is designed to handle day-to-day front-desk and clinical documentation workflows in a single system. This breadth reduces the need for separate point solutions for basic practice operations.
On-premises deployment option
Impromed is commonly implemented as locally installed software, which can suit practices with specific IT, connectivity, or data residency preferences. Local hosting can provide continued access to key functions during internet outages, depending on the clinic’s network setup. This deployment model can be a differentiator versus cloud-only practice management products.
Ecosystem integrations for veterinary services
As part of Covetrus, Impromed can integrate with related veterinary services such as pharmacy/dispensing and other connected tools offered within the vendor’s portfolio. These integrations can streamline ordering and reduce duplicate data entry across systems. For clinics standardizing on a single vendor ecosystem, this can simplify vendor management and support.
Less cloud-native user experience
Compared with browser-based practice management systems, a desktop/on-premises product can feel less modern in navigation and remote accessibility. Access from outside the clinic often requires additional setup (for example, VPN or remote desktop), which adds IT overhead. This can be a constraint for multi-location teams or staff who expect mobile-first workflows.
Higher local IT responsibility
On-premises deployments typically require the clinic to manage local hardware, backups, and patching processes (either internally or via an IT provider). This can increase total operational effort relative to fully hosted SaaS alternatives. Hardware refresh cycles and local network issues can also affect performance and availability.
Migration and integration complexity
Data migration from other practice systems and configuration of third-party integrations can be time-consuming, particularly for clinics with long historical records and custom workflows. Practices may need implementation assistance to map templates, codes, and reporting to their preferred processes. This can extend onboarding timelines compared with simpler, cloud-first setups.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Contact sales / Custom | Not publicly listed on Covetrus Impromed pages | Covetrus requires practices to request a demo or contact sales for pricing and purchasing details; support and hardware service fees are mentioned on the official site but specific amounts are not published. |
Seller details
Covetrus, Inc.
Portland, Maine, USA
2019
Private
https://www.covetrus.com/
https://x.com/covetrus
https://www.linkedin.com/company/covetrus/
